Fraud Analysis - Sr Professional I

Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleFraud Analysis - Sr Professional IAbout Your RoleAs a Sr. Fraud Analyst, you will support fraud detection, analysis, and mitigation activities across the Optis and NE platforms. You will work closely with Fraud Analysts and cross-functional partners in Operations and Technology to identify fraud trends, investigate suspicious activity, and strengthen fraud controls. Your work helps protect clients and the business through consistent, data-driven fraud risk management.What You'll DoReview transactions, alerts, and cases for potential fraud activity across the Optis and NE platformsAnalyze fraud data, document investigation findings, and escalate suspicious activity based on established proceduresIdentify fraud trends, anomalies, and patterns to support reporting and risk monitoring effortsMonitor fraud rules, controls, and thresholds and flag gaps or improvement opportunitiesPartner with Fraud Analysts, Operations, and Technology teams to support fraud-related initiatives and platform enhancementsMaintain accurate documentation for investigations, procedures, and compliance requirementsSupport testing and validation of fraud tools, rule changes, and system updatesRespond to internal inquiries related to fraud cases, trends, and control effectivenessExperience You'll Need To Have4+ years of experience in fraud analysis, risk management, operations, financial services, or a related environment4+ years of experience analyzing transaction data, alerts, or case activity to identify fraud patterns, anomalies, and suspicious behaviorExperience using fraud monitoring systems, case management tools, or similar analytical platforms to support investigations and reportingAbility to document findings clearly, follow established procedures, and communicate investigation results to internal stakeholdersBachelor's Degree in Finance, Business, Criminal Justice, Analytics, or a related field, or equivalent combination of education, related experience and/or military experienceExperience That Would Be Great To HaveExperience supporting fraud detection or investigations in payments or financial servicesFamiliarity with the Optis and NE platformsUnderstanding of regulatory and compliance considerations related to fraudExperience supporting multiple platforms or operational environmentsHow You'll WorkThis role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.This role requires use of a computer and audio equipment.SponsorshipYou must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.Benefits At FiservFuel Your Life program to support your physical, financial, social, and emotional well-being.Paid holidays and generous time away policies.No-cost mental health support through Employee Assistance Programs.Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.Eight Employee Resource Groups to foster a collaborative culture and expand your network.Unparalleled professional growth with training, development, and internal mobility opportunities.Medical, dental, vision, life, and disability insurance options available from day one.Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.Tuition assistance and reimbursement program.Paid parental and military leave.This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank You For Considering Employment With Fiserv. PleaseApply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our Commitment To Equal OpportunityFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note To AgenciesFiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning About Fake Job PostsPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.