Product Designer (UX Research + Product Design)

Job OverviewJoin a dynamic team as a Product Designer with a focus on UX Research and Product Design, where you'll be pivotal in driving the UX and design of an investigator-facing platform. This role involves transforming complex investigative data into intuitive workflows, ensuring seamless usability and efficiency in high-stakes environments. You will own end-to-end UX design for key product features, conducting user research directly with detectives and investigators to gain a deep understanding of their workflows. Collaborating closely with engineers and founders, you'll translate real-world workflows into clear product flows and interfaces, writing precise product specs and prototyping new ideas to quickly test and refine with users. Your work will focus on continuously improving usability for law enforcement professionals as they navigate digital evidence. We seek a candidate with over three years of experience in product design, particularly with complex workflows or data-heavy products. A proven track record conducting direct user research and translating insights into shipped products is essential. You must be adept at working closely with engineers in fast-paced startup environments, with strong problem-solving and product thinking skills. As an early design hire, you'll have the opportunity to shape the core UX philosophy of the platform, influencing AI integration into workflows with potential growth into leadership roles. This full-time position, located in NYC or SF on a hybrid model, offers a salary range of $150,000 to $225,000. U.S. citizenship and experience within a high-growth startup or elite tech company are minimum requirements.ResponsibilitiesDrive UX and product design for Closure’s investigator-facing platform, helping transform complex investigative data into intuitive workflows.Key responsibilities include:Own end-to-end UX design for investigator-facing product features.Conduct user research with detectives, investigators, and analysts to deeply understand investigative workflows.Translate messy, real-world workflows into clear product flows and interfaces.Collaborate closely with engineers and founders to define product requirements and iterate quickly.Produce PRDs / product specs that clearly communicate user problems and proposed solutions.Prototype and test new ideas quickly with internal teams and external users.Continuously improve usability and workflow efficiency for high-stakes investigative work.Help shape the long-term design system and UX philosophy of Closure’s product.Qualifications3+ years of experience in product design, UX design, or product UX researchExperience designing complex workflows or data-heavy software productsDeep, hands-on experience conducting user research directly with customers and translating those insights into shipped product changes — this is not a "design from the office" role, you will sit with detectives and investigators regularlyExperience working closely with engineers in fast-moving startup environmentsAbility to write clear product specs or PRDsStrong product thinking and problem-solving abilityIdeal CandidateIndependent contributor who enjoys owning product problems end-to-endProven track record of being directly embedded with end users in the field — conducting their own user research and using it to ship measurable product improvementsNot someone who designs from within a product team while a separate research team talks to usersHas thrived in a fast-moving startup environment with true high-ownership, not just a large company with "startup culture"Combines UX research and product designStrong product intuition and execution abilityExecutor mentality — someone who builds, ships, and iterates quickly