Payment Poster

As a Payment Poster you create and represent the lasting impression of our Practices and Revenue Cycle Team, who are integral to the growth and success of our organization. The Payment Poster supports the Practices and Providers by posting patient and insurance payments daily. As detail-oriented professionals, the Payment Poster reviews, records, and follows through on all incoming payments. This includes but is not limited to making sure payments and adjustments are posted for all dates of service, sending incorrectly paid EOB's to the Accounts Receivable team, and submitting refunds to the Refund Specialist for timely payout. Payment Posters ensure accurate information is conveyed to other aspects of patient care including Care Providers, Practice Managers, Accounts Receivable Specialists, and Revenue Cycle Leadership.Essential Duties & Responsibilities:Posts all payments and adjustments dailyInitiates refunds of identified overpaymentsPerforms appropriate follow-up with RC Associate for paymentEnters refunds in a timely mannerSubmits underpayments and overpayment information to appropriate RC Associate for follow-upPerforms weekly allocation of depositsEnsures accurate transfer of patient account balances from legacy systemsResolve all payments with missing Explanation of Benefits (EOB)Close and update daily payment batchesEnsure line items adjustments are performed at time of paymentBe familiar with HIPAA and PHI guidelinesFamiliarity with Medicaid filing and payment processResearch for possible posting errorsVerify expected reimbursement and adjustment based upon the provided contract listIncludes other responsibilities and duties as assigned based upon business needs or requirementsTo resolve denials, produce secondary claims, or appeal payment discrepanciesMinimum Qualifications:Demonstrates a high degree of accuracy and analytical skillsReport problems and issues to the Revenue Cycle Supervisor and status of workload for the payment posting, zero voucher posting, and refund processing for individual assigned Billing AreasMust have 2+ yrs experience in medical insurance and/or cash posting and an understanding of the A/R cycleTeam player attitude, energetic, able to multi-task, with a focus on excellent customer service are keyMust be a self-starter with strong organizational skillsPreferred Qualifications:Previous experience with Dental EHR highly preferred3-4 years previous billing experience, with emphasis on major medical claimsKnowledge in denial management, EOB posting, contracts/fee schedules, daily/monthly bank and posting reconciliation for ambulatory surgery centers a plus