Volunteer Coordinator

Job Description Volunteer CoordinatorCASA of the Permian Basin________________________________________Position SummaryThe Volunteer Coordinator is responsible for recruiting, training, and supporting CASA volunteers who advocate for children in foster care. This position plays a critical role in expanding the organization's reach by building a strong pipeline of qualified volunteers and ensuring they are equipped, supported, and retained throughout their service. The Coordinator serves as a key connection between the community and CASA's mission, helping increase awareness and impact across the Permian Basin.________________________________________Key ResponsibilitiesVolunteer Recruitment & Community OutreachDevelop and implement strategic recruitment efforts aligned with agency goals and Texas CASA standardsCoordinate and conduct community presentations, outreach events, and informational sessions across the service areaBuild and maintain relationships with community partners, including civic groups, schools, faith-based organizations, and local businessesPromote volunteer opportunities and training through social media, community events, and media outreachTrack and evaluate outreach activities to assess effectiveness and inform future strategiesMaintain timely and accurate entry of prospective volunteer data in Optima and ensure consistent follow-up________________________________________Volunteer Support & SupervisionGuide prospective volunteers through the application, screening, and training processProvide ongoing coaching, guidance, and support to assigned volunteers throughout the life of their casesEnsure volunteers understand their roles, responsibilities, and CASA policies and standardsServe as a liaison between volunteers and key stakeholders, including courts, DFPS, and partner agenciesConduct regular check-ins and case debriefings to support volunteer effectiveness and retentionFoster a positive and supportive volunteer experience that promotes long-term engagement________________________________________Case Management SupportMatch and assign volunteers to cases in collaboration with the Program DirectorReview, co-sign, and ensure timely submission of court reports in accordance with agency policySupport volunteers in case preparation, documentation, and court appearances as neededMaintain accurate and up-to-date case and volunteer records in OptimaAssist in ensuring compliance with National CASA and Texas CASA standards________________________________________Community Relations & Awareness• Represent CASA professionally at community events, meetings, and partner engagements• Assist with the development and distribution of outreach and awareness materials• Support media engagement efforts, including press releases, event promotion, and public awareness campaigns• Help strengthen CASA's visibility and reputation within the community________________________________________Program OperationsAssist with tracking volunteer and case data for internal reporting and grant requirementsParticipating in staff meetings, training, and professional development opportunitiesMaintain compliance with agency policies and all applicable CASA standardsSupport overall program operations and perform other duties as assigned________________________________________QualificationsBachelor's degree preferred; relevant experience may be considered in lieu of degreeExperience in nonprofit work, volunteer management, or child welfare preferredStrong communication, public speaking, and relationship-building skillsHighly organized with the ability to manage multiple priorities and deadlinesSelf-motivated and able to work both independently and collaborativelyProficiency with data systems; Optima experience a plus________________________________________Core Goals & ExpectationsIncrease the number of qualified CASA volunteers through consistent recruitment effortsStrengthen volunteer retention through ongoing support and engagementEnsure timely, accurate, and compliant case documentation and reportingMaintain an active and visible presence in the community to support CASA's mission