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Senior Controller

GenstoneDallas, TXMay 6th, 2026
The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies - Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services - including loan servicing, property management, mortgage originations, renovations, and insurance.From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.This position is responsible for leading the accounting, payroll, and accounts payable functions for the enterprise, including all Fay Group entities, ensuring timely month-end close processes and accurate financial reporting. The Senior Controller serves as the primary liaison with external financial audit firms and is accountable for identifying and implementing opportunities for process optimization. This position requires deep expertise in mortgage servicing finance or financial services segments, strong leadership, deep management skills, and a proactive approach to process improvement and risk management.The Senior Controller collaborates with third-party valuation firms to assess mortgage servicing rights, ensure compliance with relevant accounting standards, and support the budgeting and forecasting processes. The scope of responsibilities includes oversight for cash flow management, responsibility for maintaining balance sheet reconciliations, and ensuring intercompany accounts are balanced, bank accounts are reconciled, and appropriate controls are in place to deter fraud. This role manages internal reporting, disbursement reviews, payroll, debt reporting, lender covenant compliance, and coordination of multiple audits. Further, the role will be responsible for documenting management's position on current and emerging accounting treatments under United States generally accepted accounting principles ("U.S. GAAP" or "GAAP") that do or would impact the entities within Fay Group.Additionally, this position leads efforts to enhance key accounting processes and controls, update procedures and act as the finance executive liaison with auditors and regulators. This role supports the development and growth of the accounting team by providing guidance and working collaboratively to develop, enhance, and document policies and procedures. This position is responsible for reviewing contracts to accurately determine asset ownership and ensure proper financial recognition.Qualifications include:Bachelor's Degree in Accounting, Finance, or related fieldCPA, or equivalent professional certification15+ years' progressive experience in accounting10+ years' experience in a senior accounting role within mortgage servicing for financial services segments, including Controller-level experiencePrevious experience managing people and leading teamsStrong financial reporting, summarization, and communication skills, with demonstrated ability to present complex financial data to executive stakeholdersStrong knowledge of U.S. GAAP, investor reporting requirements (e.g., Fannie Mae, Freddie Mac, Ginnie Mae), and MSR valuation, with experience in financial audits, internal controls, and regulatory complianceDeep understanding of enterprise accounting systems, cash flow operations, cost structures, and financial resource planningAdvanced proficiency in accounting software systems, with exceptional organizational and recordkeeping capabilitiesExperience with mortgage servicing platforms and ERP systems (e.g., SAP, Oracle, or similar)Advanced skills in Microsoft Excel, Word, and OutlookStrong verbal and written communication skillsStrong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required resultsEffective management skills to include talent selection, training, coaching, mentorship, and performance managementStrength of leadership with proven ability to foster an environment of positive employee engagement and trustDemonstrated ability to quickly establish credibility, coupled with recognizing and supporting the organization's culture, values, and prioritiesCollaborative and consultative work styleAble to manage and lead change; agile; high learning agilityClient-focused with strong execution skills and results orientation; able to link to business needs with tactical execution and resultsStrong analytical skills coupled with sound judgement; strong problem-solving abilitiesAbility to analyze and interpret data to identify opportunities and propose solutionsStrong project management skills with the ability to effectively lead matrix teamsStrong attention to detail; strong quality and compliance orientationAbility to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and teamSelf-directed; ability to proactively surface questions, opportunities, issues, and concernsProfessional maturity, integrity, and the ability to maintain confidential data and informationStrong business acumen; strong fiscal and technical aptitudeSubmit Your Resume to Learn MoreFeatured BenefitsMedical, Dental and Vision InsuranceCompany Paid Life InsuranceDisability InsurancePet Insurance401k Program with Employer Matching3 Weeks Paid Time Off (PTO)Paid HolidaysWellness InitiativesEmployee Assistance ProgramEligible for Hybrid Work Schedule with Remote Flex DaysCompensationThe hiring range for this position is between $250,000.00-$300,000.00 annuallyThis position is eligible for an annual discretionary bonusFay Cares!The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.Equal Opportunity Employer