Partner Value Solution Engineer

To empower a partner ecosystem, the full-time remote Partner Value Solution Engineer will serve as a technical advisor, guiding partners in effectively selling and delivering AI-driven solutions while managing partner readiness across NiCE's AI portfolio. Key Responsibilities Lead technical discovery sessions with partners to map customer requirements to NiCE's solutions Build and deliver technical enablement programs for partner solution engineers and architects Own the end-to-end technical relationship with key partners, managing integration patterns and escalation paths Required Qualifications Experience with AI, conversational AI, virtual agents, agent assist, or automation in CX/contact center environments The ability to translate business outcomes into AI use cases and success criteria Working knowledge of LLMs, generative AI, and responsible AI principles Experience supporting AI proofs of value (PoVs), pilots, or customer validation motions Strong understanding of integration patterns and technical architecture for partner solutions