Front of House Team Member
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type
Full-time and Part-time
Our Benefits Include
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
CORE RESPONSIBILITIES
Serve Guests through the Winning Hearts Everyday Strategy.
Deliver 2nd Mile Service and Develop Trust with Guests.
Follow all policies and fulfill operational goals.
Create "Raving Fans' and relationship with the Community.
Front of House Team Member Responsibilities
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry up to 50 lbs on a regular basis
Have the ability to stand for long periods of time
Able to work inside & outside
ALL TEAM MEMBERS MUST
Be Fast & Accurate: By executing this fundamental with excellence, we let Guests know we value their time and their business-and fast and accurate service is one reason why Customers keep coming back, specifically in the drive-thru.
Provide a Clean & Safe Environment
Offering Guests a clean and safe environment is paramount to showing high levels of care.
For many Customers, this priority is the most important value for dining with us.
Be able to access Pathway training app
Utilize HotSchedules for anything schedule related
Follow all Uniform, Apparel, and Appearance Guidelines
SCHEDULE CLASSIFICATIONS & REQUIREMENTS:
Full-Time: 30+ hours weekly
Part-Time: Less than 30 hours
Saturdays: All team members are expected to work at least 2 Saturdays a month, unless approved by the Operator or Hiring Manager
This Chick-fil-A Restaurants is operated by an independent franchised business owner
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.