Inside Sales

Location: Covington, GA Department: 570500 Posted: 5/11/2026 Location Name: Klumb CovingtonWage: Depends on Experience Annual Position Type: Full Time Shift: 1stInside Sales RepresentativeWho We Are And What We ValueECMD is 100% employee owned with a mission to improve the lives of our employees. Founded by innovative entrepreneurs who created the modern building materials global supply chain, their passion and integrity remain the fabric of our culture. ECMD's culture is rooted in small-town, rural, southern values…we keep it real, honest, and down to earth.ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world-class supply chain to builders, remodelers, finish carpenters, and consumers with the materials needed to complete simple projects to dream houses. By leveraging technology and the team's passion for its customers, ECMD has built a strategic integrated portfolio of 8 operating divisions: EastCoast Mouldings, Klumb Forest Products, Crown Heritage Stairs, ECMD Distribution, Arndt & Herman Building Products, Clfton Moulding Co., Madison Lumber and Falls City Lumber.Job Duties And ResponsibilitiesThe Inside Sales Representative is responsible for supporting the sales and order fulfilment activity by providing a seamless customer experienceEssential FunctionsPerform all essential duties and execute sales plans assigned by Branch General Manager, to achieve revenue and profit goals for assigned customersBuild and maintain productive customer relationships to quickly and effectively solve customer problemsAccurately process customer orders and make outbound calls to customers to fill trucksPartner and support outside sales team to provide seamless, loyalty building customer serviceActively probe to uncover customer needs and offers appropriate product recommendationsStay current on issues affecting our business, industry, and the global product supply chainAbility to provide product knowledge across a broad range of product categoriesRequirementsProven track record and knowledge of sales and customer service in wholesale distribution (preferred), minimum of 2 years of experienceDemonstrated ability to build and maintain relationships with internal coworkers and customersAssociates degree preferred or equivalent combination of education and experienceExcellent communication and interpersonal skills, both verbal and writtenStrong problem solving, negotiation and sales skillsResults-driven and goal-orientedHighly organized with strong attention to detailAdaptability and resilience in a fast-paced environmentCommitment to providing outstanding customer serviceProblem solver, able to quickly solve issues, and offer improvement ideasManage multiple projects and competing priorities. Display a high level of initiative, effort, and commitment towards completing assignments in a timely mannerStrong computer skills (Outlook, Excel, Word, Power Point)Regular and punctual attendance and ability to work weekends and holidays when necessaryValid Driver's License & acceptable driving recordAbility to stand, walk, bend, squat, crouch, kneel, and push and pullRequires ordinary conversation, hearing, and visual acuityBenefits10 paid holidaysMyTime (Paid Time Off)Bereavement Leave Other benefits include access to medical, dental, vision, life and disability starting after 90 days401kEmployee Stock Ownership Plan (ESOP)