Client Relations Specialist

Description: Webfoot Home Improvements has been known for two decades to deliver the best customer service in the industry. Now it’s your chance to be a part of our winning team and enjoy full company benefits while working 30 hours per week! If you’re a customer service guru and a dynamic team player with an array of valuable administrative skills, you’ll fit right in. As a Client Relations Specialist, you’ll play a vital role in shaping our customers' experiences and supporting various internal teams to ensure positive outcomes. Your responsibilities include managing inbound calls, scheduling service appointments, educating potential customers about our services, and being a positive first impression of Webfoot. You’ll fill in your day with administrative tasks in support of the Marketing, Finance, Operations and HR Teams, including scheduling, office ordering and organization, and a variety of assigned projects. We’re looking for an outgoing, fun and energetic professional who: professionally manages inbound customer calls, providing a positive customer experience from the initial contact efficiently schedules appointments for the sales team to ensure quick response to client requests and inquiries is adept at determining the urgency level of customer needs and understands when to get others involved provides support to the finance team with tasks related to accounts payable enters and updates customer related data in our CRM with a high level of attention to detail manages the sales team calendar to enhance overall company efficiency and success Requirements: 2+ years of experience in customer service and/or office administration role Ability to work in an open office environment with a moderate amount of conversation Proven ability to organize multiple projects while handling incoming priorities Calm and friendly demeanor Excellent communication skills, both verbal and written Experience working within a Customer Relationship Management (CRM) platform is preferred. Positive approach to challenges and problem-solving Ability to work independently and as part of a team in a fast-paced, dynamic environment Pay and Benefits When you join our team, you'll receive a starting wage of $22 per hour plus bonus opportunity. This is an onsite position scheduled for 30 hours per week. Other benefits and perks include: Medical, Dental and Vision Insurance Life Insurance Paid time off including an option to increase your PTO by volunteering in the community Bi-weekly bonus incentives 401K with a 4% company match If you thrive in a fast-paced, customer-centric environment and have a passion for delivering exceptional service, we want to hear from you. Join our team and play a crucial role in shaping the success and future of Webfoot! Webfoot Painting & Concrete Coating is an Equal Opportunity and Affirmative Action Employer. If you require an application in an alternate format due to a disability or other needs, please contact Webfoot Human Resources at (541) 390-0590 or email us at hr@webfoothome.com.