Contact Center BA
Occupations:
Computer Systems AnalystsCustomer Service RepresentativesCommand and Control Center SpecialistsCommand and Control Center OfficersBusiness Operations Specialists, All OtherIndustries:
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesBusiness Support ServicesComputer Systems Design and Related ServicesManagement, Scientific, and Technical Consulting ServicesEducational Support ServicesPosition: Contact Center BAWe need resource who has experience in Contact Center applications like Cisco/NiCE/Genesys. The project is of migration from Cisco platform to NiCE platform. Anyone having knowledge of NiCE or Cisco would be excellent, but if we can get someone with Genesys knowledge, that will work also.