Field Applications Engineer

About The RoleAs a Field Applications Engineer, you will serve as the critical link between our R&D team and customer production environments. You will deploy our systems at manufacturing sites, tune them for real-world conditions, and provide technical support when issues arise. This role requires strong troubleshooting skills, direct customer engagement, and the ability to work independently in fast-paced environments.Responsibilities Install and validate our vision hardware/software at customer manufacturing sites Ensure reliable system operation on embedded platforms such as NVIDIA Jetson Diagnose, resolve technical issues remotely and on-site using logs, testing, and screen. sharing Guide customers through configuration changes and verify successful implementations Document solutions and maintain an internal knowledge base of common issues and fixes Collaborate with engineering by submitting bug reports, translating customer challenges, and validating fixes Build, maintain internal test stations to validate features, configurations, and system updates Run experiments to evaluate system performance across parts, materials, and production conditions. Develop robotics applications, automation workflows, and data tools for robot setup, monitoring, calibration, tool paths, and AI workflows Maintain lab test systems to validate features, evaluate performance, and support demos and pre-release testing. Minimum Qualifications BS in engineering, Computer Science, or a related field 5+ years of hands-on experience working with complex technical systems (automation, robotics, instrumentation, or similar). Proficiency with Linux and strong troubleshooting skills, with the ability to work independently and clearly communicate technical concepts to customers and internal teams. On-site in our Campbell facility 20–30% travel for installations across the U.S., Europe, Korea, and Japan, with ongoing remote customer support. Value Add Experience with robot programming (Fanuc, Kuka, UR, ABB, Omron) Familiarity/experience with calibration, metrology and CAD for designing fixtures or mounts. Industrial automation experience, including 3D sensing, point clouds, computer vision, or embedded/ARM systems. Python application development and experience in customer-facing technical roles (field service, applications engineering, or technical support) Proficiency in French, German, Korean, or Japanese