Payroll Business Partner

Overview As a Payroll Business Partner I for ADP’s PEO solution, you serve as a trusted payroll advisor ensuring clients remain compliant with employment and tax laws while delivering timely, accurate payroll guidance. You’ll be the primary liaison across multiple client contacts, solving complex issues, educating clients, and shaping payroll solutions that support client growth. This role offers meaningful impact through high-quality service, cross-functional collaboration, and growth opportunities within a values-driven culture. Compensation / BenefitsBest-in-class benefits start on Day 1company-paid volunteering time offongoing training and developmentmentorship opportunitiesinclusive culturework-life balance support ResponsibilitiesServe as trusted advisor and problem solver to client inquiries, identifying solutions for time-sensitive payroll issuesBuild relationships with clients via phone, email, and chat to exceed expectationsEducate clients on ADP products and translate input into practical recommendationsMaintain organized workflow to handle high call volumes, especially during peak seasons Key requirements0-1 year of client and/or service experienceOvertime availability during peak seasonsCollege degree is not requiredMilitary experience acceptableFPC or CPP certification preferredstrong communication and clarity in written and spoken languageability to build rapport and trust with clientshigh ethical standards and integritypayroll compliance knowledgefamiliarity with payroll products and servicesability to interpret and communicate payroll-related guidance