Appointment Scheduler
Tulsa Bone & Joint Associates is searching for someone who enjoys providing customer service via the telephone. Our scheduling department takes all incoming calls from 8am until 4:30pm Monday- Friday. We average 125 calls per scheduler (we currently have 5 on the phones daily) per day, appointment calls along with calls needing to be transferred and some that need to be tasked to the clinical staff.
We prefer medical experience and/or high call volume experience. Customer service is a must, you must speak clear and with good grammar and display a pleasant phone voice that shows your personality over the phone.
This department does have time limits and call goals they work hard to achieve. This is a great position if you need a set schedule but is also very strict on hours as phones are answered 8am-4:30pm daily.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Orthopedics
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Multi-line phone systems: 2 years (Preferred)
Work Location: In person