Groundskeeper, Multifamily

Job TitleGroundskeeper, MultifamilyThe Jones (https://www.thejonesapartments.com/)Job Description SummaryAs a Groundskeeper you play a key role in making our apartment communities a great place to live! The Groundskeeper is a member of the Maintenance staff working directly with the Maintenance Supervisor and the office staff to provide world-class service to our residents. The Groundskeeper is a “hands-on” professional whose goal is to make sure everything is working right every day.Job DescriptionESSENTIAL JOB DUTIES:Responsible for the overall upkeep of the property landscape and the exterior image which includes cleaning of the driveways, parking lots, curbs, dumpster areas, exterior hallways, or any other public areas; maintenance of property flowerbeds, plants, and grass areas; snow removal; and pool cleaning or routine pool maintenance. Responsible for providing world class customer service by addressing the concerns and maintenance needs of our residents in a friendly and professional manner. The Grounds Keeper may be called upon to the Maintenance staff on other projects as needed. The Grounds Keeper may be required to perform any other related duties as required or assigned. Dresses per Cushman and Wakefield uniform and professional appearance standards. Maintains all safety procedures and safeguards all company tools and equipment. COMPETENCIES:Excellent oral and written communication skills Must be willing to work evenings or weekends (on call) in case of an emergency. Be able to take direction in English or Spanish Be professional and courteous The ability to identify and understand the speech Job TitlePortfolio ManagerJob Description SummaryJob DescriptionSenior Portfolio ManagerLocation: TurkeyAs the Senior Portfolio Manager will be responsible for delivery of portfolio management services for a dedicated account spanning a number of geographies.Key Responsibilities: Oversee & manage service delivery team within assigned geography Be responsible for commercial and operational actions for the implementation of required scope within assigned geography Manage in-region escalations & issues Liaise with in-region client stakeholders & interlock partners Liaise with C&W in-country delivery partners and account service line teams Ensure cost effective operational running of allocated sites Ensure service delivery meets performance standards Track and report all data required for performance (KPI) reporting Actively participate and gather all required data & insights for portfolio planning process with service line leads and interlock partners Oversee estates management service delivery within assigned geography (Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the client’s premises, effectively acting as the intermediary between landlord and tenant) Identify and drive through cost savings for Client Oversee Estates Management service delivery within assigned geography Oversee Property Asset Management (PAM) - subtenant management service delivery within assigned geography for sublet properties, monitor income collection and tenant liaison Oversee transaction management service delivery for client within assigned geography (lease renewals, acquisitions, dispositions -subletting-early surrender, freehold acquisition / disposition) and valuations Ensure strict adherence to client and account EM-TM-PAM processes Continuously monitor for risks and issues and develop appropriate solutioning in conjunction with account leadership team Ensure adherence to lease terms and compliance with statutory requirements and advising client of same Manage and liaise with other Cushman & Wakefield teams and interlock partners to provide a full service to the client Lead and ensure effective client relationship management for client stakeholders in assigned geography and scope of serviceKey Performance Indicators: Contribution to achievement of client and regional targets Client satisfaction Delivery of regular and accurate client reports Services undertaken within client budget Continuous improvement, operational efficiency opportunities and innovationKnowledge & Experience: People management experience 10+ years of portfolio management experience, preferably with finance sector experience Strong leadership skills Up to date knowledge of legislation regarding property management Demonstrable technical competence in property management Basic IT skills (word-processing and spreadsheets) Industry specific packages (e.g. TRAMPS/PM&A) General practice background for or within either a corporate, public sector or private practiceSkills & Qualifications: Forward Planning – Plans and priorities own workload in order to achieve property management deliverables Enabling Delivery – Capable of delivering property management effectively and thoroughly within agreed standards Commercially Minded – Seeks efficiencies and cost savings for the client Building Relationships – Establishes and nurtures harmonious relationships with clients, their advisers and colleagues Developing People – Places a priority on developing own skills, knowledgeable and abilities in line with team requirements Equivalent academic qualifications Degree level estate management qualification or equivalent desired Membership of RICS