Residential Technician

Residential TechnicianCome join our team and open the door to an amazing career at Thomas V. Giel Garage Doors! We have an immediate opening for a Residential Technician at our Gibsonia, PA location.We have been serving Western Pennsylvania for 75 years and are proud to be the market leaders in this industry. Whether it's our hallmark garage door products, awning and solar shading systems, or heavy-duty industrial doors, Thomas V. Giel Garage Doors has the best products available and the service to match!Embark on a rewarding career where your contributions will shape the future of this leading industry. Together, let's build a future without compromise.SummaryIn the role of Residential Service Technician, you will assume a pivotal responsibility in the maintenance and repair of garage doors and related systems.DutiesBasic diagnostic, troubleshooting, and repair of garage doors & related products.Perform preventive maintenance services.Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.Maintain paperwork and records as necessary.Communicate effectively with team members and customers to ensure satisfactory service.Maintain a safe, secure, and healthy work environmentRequirementsMust be at least 18 years oldGeneral knowledge of construction, electrical, hand tools, etc.Valid Driver's LicenseAcceptable MVR to be added to our auto insurance policyPersonal handheld toolsCurrent PA Medical DOT certificate (or be able to obtain one in a timely manner)Be able to pass pre-employment screening including drug test & background checkHave reliable transportation to and from our warehouse locationPreferred Qualifications2-3 years' experience in garage door service/installation or similar skilled tradeWelding, OSHA 10, first aid, and/or CPR certification(s)SkillsAbility to consistently be on time according to schedule and customer appointmentsWillingness to learnStrong problem-solving skillsExcellent attention to detailCustomer service orientated mindsetAdaptability to changing work environmentExcellent analytical and problem-solving skills.Ability to work independently and collaboratively in a fast-paced environment.Strong communication and interpersonal skills.Work ConditionsNon-climate-controlled environment potentially working in all weather conditions.Frequently sitting, standing, bending, lifting to 75 lbs.Performing work at elevated heights on ladders and lifts.ScheduleMonday to Friday, 7:00am to 5:00pmOne Saturday a month from 8:00am to 12:00pmOccasional out-of-town travel for work orders or trainingBenefitsWe are proud to offer a robust benefits package to our Team Members including:Competitive payMedical, dental, and vision insurance with multiple plan optionsShort- and Long-Term DisabilityEmployer-paid Life Insurance with buy-up optionsAccident CareHospital Indemnity401(k) with employer matchGenerous Paid Time Off (PTO)Paid holidaysTeam member recognition & reward programsEmployee discount on products & servicesCore ValuesAt Thomas V. Giel Garage Doors, we base our actions on the following core values and request the same from all team members:Teamwork we operate as a team and succeed together.Grit we have the courage, strength, and character to persevere.Sincerity we are transparent and trustworthy.Development we strive for continuous improvement, both professionally and personallyWe are an (EOE) Equal Opportunity Employer.