Customer Service Rep

A growing manufacturing company in Kennebunk is looking for an energetic and dependable Customer Service Representative to join their team. This is a fast-paced, customer-focused position working closely with customers and internal production teams to keep orders, priorities, and deliveries on track.Location: Kennebunk, MEPay: $20/hour weekly pay!Schedule: Monday–Friday, 40+ hours/week; occasional Saturdays may be requiredResponsibilitiesRespond to customer inquiries by phone and emailCoordinate expedited orders and customer requests with productionTrack work-in-progress (WIP), lead times, and order statusMaintain spreadsheets and generate WIP reportsCoordinate customer-driven changes and prioritize urgent requestsPrepare and send formal customer quotesCreate quotes using established pricingCoordinate order requirements with customers and productionSupport customer surveys and trade show coordinationUse QuickBooks for reporting and other customer-related tasksBlueprint reading is a plus, but training can be providedQualificationsHigh school diploma or equivalentExcellent verbal and written communication skillsStrong customer service and people skillsIntermediate computer skills and proficiency with Microsoft OfficeStrong organization and attention to detailAbility to multitask, prioritize, and solve problemsSelf-starter who can work independently and as part of a teamPositive, professional, and friendly phone presenceReliable and dependableQuickBooks experience is a plus, but not requiredInterested? Apply now!Pay Details: $20.00 to $22.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate toThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.