Banking Lockbox Processor

Numeric Data Entry And Sorting AssessmentLocation: 895 Central Avenue, Cincinnati, OH 45202Are you detail oriented? Like working in a fast-paced environment? Like data entry?Fabulous benefits package including PTO, Health and Dental!Essential job duties:Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development.Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process.Reviews and ensures proper documentation or procedures are used for moderate activities.This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties.Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor. May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers.Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts. while contributing to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process.Accountable for regular reporting and analysis requests.Typically covers a broad range of responsibilities rather that focusing on one specific role.Recommends and implements programs to solve routine issues.Is fully proficient in duties while working under moderate to limited supervision.Required and/or Preferred Qualifications:Minimum 1 year of experience in operations roleHigh School Diploma or GED equivalent. College degree preferredWorks well with others in a fully developed work team environmentOpen minded and adaptable to new ideas in a changing environmentExcellent customer service skillsProven excellent verbal/written communication and interpersonal skillsDemonstrated leadership skillsAbility to work under pressure and meet deadlinesAnalytical, research and problem resolution skillsProficient in 10-Key, able to perform with a high degree of speed and accuracy.Comfortable navigating multiple computer systems and applicationsProficient in Microsoft Office applicationsIntermediate understanding of accounting principlesIntermediate understanding of banking policies, procedures, government regulationsIntermediate understanding of loan documentationProven ability to handle all monetary/ processing functions independentlyModerate knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wiresModerate knowledge of banking policies, procedures and governmental regulationsAbility to perform moderate scheduled and non-scheduled maintenance functionsProven ability to handle high transaction volumes accuratelyAbility to meet production goalsProven ability to handle all customer service inquires and diffuse difficult customer situations independentlyMay train or assist in training new staffAbility to work with minimal supervision in decision makingExceptional attention to detail.COMPENSATION AND BENEFITSThis position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.