Cloud Engineer

OverviewAbout KeyfactorOur mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!TitleCloud EngineerLocationUnited States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)ExperienceMid LevelJob FunctionCloud OperationsEmployment TypeFull-TimeIndustryComputer and Network SecurityAbout the positionThe Cloud Engineer manages and improves cloud infrastructure and services within established standards and patterns. This role contributes directly to system reliability, security, and operational efficiency while owning solutions of low to moderate complexity. Cloud Engineers participate fully in operational support, incident response, and remediation activities, applying sound judgment when implementing changes within defined guardrails.ResponsibilitiesInfrastructure as Code (IaC): Works independently with Infrastructure as Code toolsets to deploy and enhance cloud infrastructureInfrastructure as Code (IaC): Writes new or enhances existing infrastructure code of low to moderate complexityInfrastructure as Code (IaC): Seeks review for higher-risk or non-standard changes and participates in peer code reviewsConfiguration: Builds and maintains configuration code to support reliable and secure servicesConfiguration: Implements configuration changes independently within established patternsConfiguration: Reviews and supports configuration work performed by less senior peers when neededTask Automation: Develops automation using scripting languages, REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelinesTask Automation: Delivers automation solutions of low to moderate complexity that improve operational consistencyTask Automation: Participates in automation reviews and knowledge sharingNetworking: Applies cloud networking concepts to maintain a strong security postureNetworking: Implements approved networking changes aligned with established protocols and standardsNetworking: Seeks guidance for complex or non-standard networking scenariosMonitoring & Alerting: Works with Azure Monitor to administer and enhance monitoring and alerting configurationsMonitoring & Alerting: Ensures systems are monitored appropriately and alerts are actionableMonitoring & Alerting: Supports improvements to observability and incident detectionPatch Management: Coordinates and executes patch management activitiesPatch Management: Troubleshoots routine patching issues independently and escalates complex cases as neededPKI Knowledge: Applies working knowledge of PKI concepts in support of customer and hosted environmentsPKI Knowledge: Performs PKI-related tasks with minimal supervisionPKI Knowledge: Reviews routine PKI work completed by less senior engineersPKI Knowledge: Participates in cross-functional certificate reviewsProduct Knowledge: Works with Keyfactor's hosted products and core functionalityProduct Knowledge: Deploys and configures products to a baseline or moderate complexity levelProduct Knowledge: Performs low to moderate complexity troubleshootingProduct Knowledge: Supports operational readiness and stability of hosted offeringsMinimum Qualifications, Education, and SkillsHigh School Diploma or equivalent experience2 to 5 years of related work experience and general knowledge within their functional areaHands-on experience with Microsoft Azure, including native services and toolingExperience with Infrastructure as Code (IaC) and configuration management toolsProficiency in PowerShell scripting (medium to high complexity)Strong Windows systems administration experience, including Windows Roles & Features and Active DirectoryStrong problem-solving skills, with the ability to troubleshoot moderately to highly complex issuesEffective written and verbal communication skills with a professional demeanorStrong organizational, time-management, and attention-to-detail skillsProven ability to collaborate within and across teamsSelf-motivated with the ability to manage projects to completion with some oversightAble to thrive in a fast-paced, deadline driven environmentCompensationSalary will be commensurate with experience.Culture, Career Opportunities and BenefitsWe build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.Here are just some of the initiatives that make our culture special:Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.Comprehensive benefit coverage globally.Generous paid parental leave globally.Competitive time off globally.Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.The Keyfactor Alliance Program to support DEIB efforts.Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.Global Volunteer Day, company non-profit matching, and 3 volunteer days off.Monthly Talent development and Cross Functional meetings to support professional development.Regular All Hands meetings - followed by group gatherings.Our Core ValuesOur core values are extremely important to how we run our business and what we look for in every team member:Trust is paramount.We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.Customers are core.We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.Innovation never stops, it only accelerates.The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.We deliver withagilityWe thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.United byrespectRespect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.Teamsmake "it" happen.Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor\'s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.Keyfactor Privacy NoticeJ-18808-Ljbffr