Cloud Engineer

Overview: About Keyfactor Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! TitleCloud Engineer LocationUnited States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA) Experience Mid LevelJob Function Cloud Operations Employment TypeFull-Time IndustryComputer and Network Security About the position The Cloud Engineer manages and improves cloud infrastructure and services within established standards and patterns. This role contributes directly to system reliability, security, and operational efficiency while owning solutions of low to moderate complexity. Cloud Engineers participate fully in operational support, incident response, and remediation activities, applying sound judgment when implementing changes within defined guardrails.

Patch Management: Troubleshoots routine patching issues independently and escalates complex cases as neededPKI Knowledge: Applies working knowledge of PKI concepts in support of customer and hosted environmentsPKI Knowledge: Performs PKI-related tasks with minimal supervisionPKI Knowledge: Reviews routine PKI work completed by less senior engineersPKI Knowledge: Participates in cross-functional certificate reviews Product Knowledge: Works with Keyfactor's hosted products and core functionality Product Knowledge: Deploys and configures products to a baseline or moderate complexity level Product Knowledge: Performs low to moderate complexity troubleshooting Product Knowledge: Supports operational readiness and stability of hosted offerings Minimum Qualifications, Education, and SkillsHigh School Diploma or equivalent experience2 to 5 years of related work experience and general knowledge within their functional area Hands-on experience with Microsoft Azure, including native services and tooling Experience with Infrastructure as Code (IaC) and configuration management tools Proficiency in PowerShell scripting (medium to high complexity) Strong Windows systems administration experience, including Windows Roles & Features and Active Directory Strong problem-solving skills, with the ability to troubleshoot moderately to highly complex issues Effective written and verbal communication skills with a professional demeanor Strong organizational, time-management, and attention-to-detail skills Proven ability to collaborate within and across teams Self-motivated with the ability to manage projects to completion with some oversight Able to thrive in a fast-paced, deadline driven environment CompensationSalary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Generous paid parental leave globally. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings - followed by group gatherings. Our Core ValuesOur core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver withagility We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United byrespect Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teamsmake "it" happen. Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.