End User Compute Migration Engineer
Contract Duration: Up to 3 weeks (1 week per site)Technical Skills: Active Directory, Quest On Demand Migration (ODM) / Desktop Update Agent (DUA), Windows workstation support, Microsoft 365 (Exchange, Intune, Teams, OneDrive)Location: Onsite at locations in Chesapeake, Virginia. Airfare and hotels are pre-paid. Meals and rental cars are reimbursed per project policy.Engagement OverviewArganteal is seeking experienced End User Compute Migration Engineers to provide onsite execution, validation, and issue-resolution support for a multi-site user and device migration at locations in Chesapeake, Virginia. Each engagement is one (1) week onsite per site.Selected engineers will be onboarded and brought up to speed by the engineers managing the broader project, ensuring consistency in tooling, process, and escalation paths. You will be an on-the-ground execution resource: validating that workstations land cleanly in the target Active Directory and Microsoft 365 tenant and troubleshooting Quest Desktop Update Agent (DUA) issues during scheduled cutovers.Key ResponsibilitiesMigration Oversight and ExecutionProvide onsite presence during scheduled wave cutovers, working systematically through designated areas as users come online in the target environmentCoordinate sequencing and timing of onsite activities with the remote migration consultant executing centralized ODM cutover tasksConfirm that the Quest Desktop Update Agent (DUA) is installed, healthy, and progressing on each in-scope workstation; remediate stalled or failed agentsValidation and Quality AssuranceValidate that workstations are successfully migrated and joined to the target Active Directory and Microsoft 365 tenantConfirm post-migration functionality: domain membership, GPO/Intune policy application, sign-in, mail flow, Teams, OneDrive, and SharePoint accessPerform spot checks and functional validation to ensure migration integrityEnd-User Support and Issue ResolutionAssist users experiencing login issues or access problems following migration to the new tenantTroubleshoot ODM and DUA issues; escalate to the remote migration consultant where centralized action is requiredProvide real-time support to minimize user downtime during migration eventsCommunication and CoordinationServe as an onsite point of contact during migration activities; identify, document, and escalate issues promptlyMaintain clear and consistent communication regarding migration status, risks, and blockersCoordinate with local site contacts as needed to ensure smooth executionReporting and DocumentationReport daily progress, issues, and resolutions to the migration leadTrack migration status and provide feedback on readiness and completionEnsure issues are clearly documented and handed off appropriatelyRequired Skills & ExperienceProven experience supporting end-user computing migrations, workstation refreshes, or domain / tenant transitionsStrong working knowledge of Active Directory and Windows workstation environmentsHands-on experience troubleshooting user login, profile, and access issuesWorking familiarity with Microsoft 365 services from a troubleshooting perspective – Exchange Online, Outlook, OneDrive, Teams, SharePoint, and Intune-managed devicesFamiliarity with Quest On Demand Migration (ODM) and the Desktop Update Agent (DUA), or comparable migration tooling, is strongly preferredStrong troubleshooting skills with the ability to work calmly during live cutoversExcellent communication skills and the ability to work effectively with a remote technical teamPreferred QualificationsPrior experience supporting multi-site or geographically distributed migrationsExperience working across varied site environments including warehouse, distribution center, or office settingsExposure to Okta, hybrid Exchange, PKI, or domain rewrite scenariosAbility to work independently and manage onsite priorities with minimal supervisionWork EnvironmentFast-paced, execution-focused environment with real-time user interaction during wave cutoversClose collaboration with the engineers leading the broader migration project (who will provide onboarding and ongoing guidance), a remote migration consultant, and project leadershipPowered by JazzHRnIiHYAS8mi