BPO Process Optimization Analyst: Data Insights

Verint Systems Inc. in Boise, Idaho, seeks an Analyst, BPO (Business Process Optimization), to enhance back-office operations with data-driven insights. You will analyze trends, generate reports, and provide actionable recommendations to improve efficiency and accuracy across teams and vendors. This mid-career role focuses on establishing KPIs, training, and ongoing process improvements. You'll collaborate across departments, verify data integrity, respond to client questions, and document J-18808-Ljbffr