Medical Assistant / Treatment Plan Coordinator

Medical Assistant / Treatment Plan Coordinator Windermere Medical Spa | Orlando, FL Windermere Medical Spa is seeking a polished, personable, and patient-focused Medical Assistant / Treatment Plan Coordinator to join our growing team. This is a unique hybrid role ideal for someone who enjoys both hands-on patient care and creating an elevated, luxury patient experience from start to finish. We are looking for someone who is organized, team-oriented, confident communicating with patients, and comfortable working in a fast-paced aesthetic environment. A background in aesthetics or medical spa experience is strongly preferred, but personality, professionalism, and willingness to learn are equally important. Responsibilities Room patients and assist providers during treatments Charting and documentation Take before & after photos Review aftercare instructions with patients Present treatment plans and discuss provider recommendations Help create a luxury, high-touch patient experience Flip/reset treatment rooms between patients Assist with scheduling, patient flow, and overall office support Learn front office responsibilities including check-in/check-out and answering phones Support the team in maintaining an organized and welcoming environment Qualifications 3+ years of experience preferred in a medical spa, aesthetics, dermatology, plastic surgery, or related environment Strong patient care and customer service skills Professional, polished, and personable demeanor Comfortable discussing treatment recommendations with patients Ability to multitask in a fast-paced setting Team-player mentality with a willingness to jump in where needed Experience with Zenoti preferred CMA/RMA certification preferred but not required Schedule Full-time 2 late evenings per week (until 7pm) Minimum every other Saturday required Compensation $21–$26/hour based on experience If you are passionate about aesthetics, patient experience, and helping patients feel confident and cared for, we would love to hear from you.