Part-Time Customer Service & Sales Rep for a Community-Focused Storage Company

Customer Service Representative: Rentals & Scheduling Are you someone who values making a difference in your community while providing exceptional service? Do you consider yourself Humble, Accountable, Smart, and Kind? If so, we’d love to meet you! At Get Simple Box, we’re more than just a storage company—we’re a team dedicated to helping our customers find the right solutions for their storage needs. We are looking for a part-time Customer Service & Sales Representative who can bring a positive attitude, strong organizational skills, and a genuine desire to help others. Key Responsibilities: Engage with Customers: Help customers reserve containers and schedule deliveries with a smile, ensuring every interaction is positive and helpful. Attention to Detail: Manage email, digital calendars, and spreadsheets with precision. Your keen eye for detail ensures nothing falls through the cracks. Follow Through: Take ownership of your tasks, following up with customers, tying up loose ends, and ensuring every process is completed efficiently. Continuous Improvement: Embrace our processes and always look for ways to enhance them for the benefit of both customers and the team. Team Collaboration: Be ready to assist other team members with special projects and contribute to our collective success. What Sets Us Apart: Community Impact: We love to make a difference in the communities we serve. Your work will help us continue to support the needs of local and global non-profit ministries. Positive Work Environment: We foster a supportive and encouraging workplace where everyone is valued and has the opportunity to make things better. Excellence in Service: We believe in providing service that is local, professional, and kind. We answer our phones, invite customers to come take a closer look, take time to make sure an order is just right, and deliver containers with care. Ideal Candidate Qualities: Friendly & Helpful: You’re the kind of person who brightens a room and enjoys connecting with others. Detail-Oriented: You have excellent listening and note-taking skills, ensuring every customer’s needs are met. Accountable: You take ownership of your work, ensuring tasks are completed accurately and on time. Humble & Kind: You understand the value of teamwork and go out of your way to treat others with kindness. Requirements: Drug-Free Workplace: All applicants must pass a drug screening and background check as a condition of employment. Strong Communication Skills: You can effectively communicate with customers and team members through phone, text, and email. Attention to Detail: As a small test of this important skill, please mention the word “Padlock” when replying to this job posting ☺ Location & Timing: Ability to work from our Lynden, WA office as needed during daytime hours (8:00am-5:00pm Monday through Friday). Why Work With Us? Competitive Pay: Earn $17.00 - $20.00 per hour with room to advance Flexible Hours: Expected hours are 20 – 30 per week, with the possibility of full-time in the future Paid Time Off: Enjoy paid time off as part of your benefits. On-the-Job Training: We’ll provide the training you need to excel in your role. Ready to Apply? If you’re excited about the opportunity to join our team and contribute to our mission, we’d love to hear from you! Answer the questions below, and be sure to let us know the best way to contact you. If we feel you may be a good fit, we’ll reach out to schedule an initial interview. About Get Simple Box? We provide Storage Container Rentals, Moving Containers, and Shipping Containers for Sale throughout Washington, Oregon, Arizona, and Southern California. Our company grew out of a high school senior class project and has now expanded to multiple locations and about 40 team members. Visit our website at https://getsimplebox.com to learn more about us and see if you’d be a good fit for our team. Job Type: Part-time Pay: $17.00 - $20.00 per hour Expected hours: 20 – 30 per week Benefits: 401(k) matching On-the-job training Paid time off Shift: Day shift Application Question(s): How would you describe your organization skills and attention to detail? ☺ If hired, when would you be available to start training? Tell us about your most recent work experience. What type of work did you do, what did you enjoy most about it, and what did you not enjoy? Would anything prevent you from being able to work a typical 5-6 hour daytime shift from Monday-Friday at our office in Lynden, WA 98264? Work Location: Hybrid remote in Lynden, WA 98264