Customer Service Representative

Company Description Sicuro Health is a licensed insurance agency operating in all 50 states. We assist clients by researching available plans in their state and helping them choose the one that best fits their needs. Our mission is to provide tailored insurance solutions to ensure peace of mind for our clients. Role Description This is a full-time, on-site Customer Service Representative role located in Boca Raton, FL. The Customer Service Representative will handle day-to-day tasks such as assisting clients with inquiries, providing customer support, ensuring customer satisfaction, and enhancing the customer experience. This role involves interacting with clients to address and resolve their concerns efficiently and professionally. Qualifications Customer Service, Customer Support, and Customer Satisfaction skillsExperience in enhancing Customer ExperienceStrong written and verbal communication skillsAbility to work effectively in a team-oriented environmentHigh school diploma or equivalent required; some college coursework or degree preferredPrevious experience in a customer service role is a plusProficiency in using customer service software and tools