Audio Visual Field Engineer 1

DescriptionWHO WE ARE:Through our offering of furniture, walls, and audio-visual solutions, the I3 Group is on a mission to transform the way people work, learn and heal across the Midwest. Our company is fueled by the synergy of two Certified Platinum MillerKnoll dealers, Interior Investments (IL, WI, MO) and Intereum (MN). The I3 Group places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.OUR CORE VALUES: Accountable | Resilient| Service | PassionAccountabilitiesConfigure AV solutions documented in SOWNetwork UC proficiency Commercial AV Control Systems Digital Signal Processing Symptoms Commission and final testingFinal documentationWhat You’ll Be DoingEnsure proper installation of integrated systems, quality control of AV infrastructure, testing, and final calibrations. Interface with clients to demonstrate and train on new system operations.Commission, troubleshoot, and optimize AV systems, including final testing and turnover of integrated systems to clients.Work on rooms with supplied code and implement in small to medium-sized jobs with support from Field Engineer 3. Develop and write test reports with a working understanding of testing equipment.Maintain clean and safe worksites.Attend a variety of internal meetings and customer meetings as required.Promote quality improvement to enhance the services provided to clients.Stay up to date with current technologies and industry software. Maintain confidentiality and discretion with client list and information.Travel nationally up to 40%. Weekend work: historically low levels but potential travel days.What You Should Have3 + years as AV Technician, Service Technician, or equivalent experience in AV industry.CTS Certification preferred.Q-SYS Designer and QSC DSP systems Level 1 required to be completed within first year. Level 2 certification preferred. Experience deploying and troubleshooting Crestron Flex System MTR and Zoom room kits.Familiarity with Crestron, Poly and Cisco, Biamp and QSC, Tesira Forte DSP systems. Intermediate understanding of audio and video signal flow. Ability to load Crestron code to processors, troubleshoot Crestron systems, and working knowledge of Toolbox. Experience working with networked audio, PTP management and Dante controller.Proven ability to commission commercial AV and train clients on system function. Experience with video switching systems: Crestron and Extron.Ability to configure Extron equipment with Extron Product Configurator software. Knowledge of installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates, and interfaces (audio, video, control, and networking).Knowledge of terminations, including but not limited to: audio, video, control, and network connectors.Ability to understand schematics and utilize diagnostics.Excellent verbal and written communication skills.Valid driver’s license and insurable driving record required. Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft. Comfortability working in ceilings and tight spaces.What We Bring To The TableA State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposalUse the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.Quarterly All Company Meetings Paid HolidaysPaid Time Off Paid Parental LeaveMedical, Dental and Vision BenefitsSeasonal Onsite Flu Shot ClinicEmployer Paid Long Term Disability and Life Insurance401K with employer matchCommunity Service opportunities Company social hoursAbility to use your talents and strengths to make a positive impact