Dispatch Supervisor
Overview:
PACE Supply is seeking a dependable and detail-oriented Dispatch Supervisor to join our team in Riverside, CA.
This is an exciting opportunity to be part of a new location launch, helping to build processes, support a growing team, and play a key role in establishing a high-performing operation from the ground up. This role is responsible for overseeing and coordinating the daily activities of delivery drivers to ensure timely deliveries, accurate scheduling, and exceptional customer service. The ideal candidate is highly organized, reliable, and thrives in a fast-paced, team-oriented environment. This is a full-time position offering competitive pay and benefits, along with opportunities for growth and advancement within PACE Supply.
If you’re looking for a challenging and rewarding career, we encourage you to apply.
Responsibilities:
Schedule and sequence deliveries; assign routes, vehicles, and drivers
Record and review key dispatch information, including departure times, destinations, products, and expected return times
Oversee loading operations to ensure quality, productivity, and safety standards are met
Maintain the Daily Delivery Schedule Board for driver visibility and efficiency
Coordinate closely with sales staff to align delivery schedules with customer needs
Supervise order pulling with a focus on auditing and shipping accurate customer orders
Partner with management to ensure smooth shift transitions
Monitor emails and ensure timely responses and task completion
Inspect work areas to ensure safety compliance and overall facility cleanliness
Guide and support drivers on workflow, daily activities, and customer interactions
Foster a positive, cooperative work environment with customers, coworkers, and leadership
Ensure all safety policies are followed, including proper incident and accident reporting
Perform additional duties as assigned
Qualifications:
Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
High school diploma or equivalent required
1–2 years of related experience or equivalent combination of education and experience
Valid California driver’s license with a good driving record
Strong organizational and problem-solving skills
Ability to communicate effectively both verbally and in writing
Ability to provide clear instructions in one-on-one and small group settings
Working knowledge of Microsoft Outlook and Word
Experience with inventory or management systems (MIS) preferred
Basic knowledge of local geography to optimize delivery routes
Strong teamwork skills and ability to collaborate across departments
Must maintain attendance in accordance with company policy
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.
Work Environment:
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
NO
Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.