Behavioral Health Office Specialist

Behavioral Health Office Support/ ReceptionistThis position is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychotherapy (office and telehealth) appointments. Must have the ability to multi-task and work in a fast-paced environment while maintaining exceptional customer service. Required Skills: Strong written, computer, and communication skills. Excel, Word, OneDrive, Telehealth and VIP Phone technologies. Knowledgeable about HIPPA compliance. Knowledgeable of Behavioral Health basic office practices. Positive attitude and a strong work ethic is a must. Maintain & update patients' confidential Electronic Health Records (EHR). Must be friendly, energetic, and willing to provide a helping hand. Must have desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners. Ability to integrate marketing skills with basic office practices. Bilingual Spanish/English Minimum Education Qualifications: High School Diploma or GED, Associate Degree preferred.