Legal E-Billing Supervisor

Company DescriptionHennessy & Roach, P.C. is a law firm defending employers in Workers’ Compensation and defendants in General Liability matters. H&R is based in Chicago with additional offices in Springfield, Illinois; St. Louis, Missouri; Overland Park, KS; Milwaukee, Wisconsin; Indianapolis, Indiana; Brentwood, Tennessee; and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas, Tennessee, and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.Job DescriptionPosition SummaryThe Legal E-Billing Supervisor is responsible for managing the firm’s electronic billing process for insurance defense clients. This role ensures accurate preparation, submission, and management of LEDES invoices through various e-billing portals while ensuring compliance with client billing guidelines and UTBMS coding standards.The ideal candidate has significant experience with insurance carrier billing, LEDES file formats, and resolving invoice rejections within major legal e-billing platforms.Key ResponsibilitiesPrepare and submit electronic invoices in LEDES 1998B and LEDES 2000 formats. Manage invoice submissions through major e-billing portals including but not limited to TyMetrix, Legal Tracker, CounselLink, Bottomline and . Review and validate billing data prior to submission to ensure compliance with client billing guidelines and UTBMS task/activity codes. Monitor invoice status in e-billing portals and resolve submission errors, rejections, and deduction issues. Work closely with attorneys and billing coordinators to correct time entries that violate carrier guidelines. Process invoice adjustments, appeals, and resubmissions when reductions occur. Maintain up-to-date records of client billing requirements and portal procedures. Assist with monthly billing cycles and high-volume invoice processing. Generate reports related to billing submissions, rejections, deductions, and aging invoices. Serve as a resource for attorneys and billing staff regarding insurance carrier billing rules and electronic billing requirements. QualificationsAssociate or Bachelor degree in accounting, finance, business administration, or related field preferred; equivalent legal billing experience will be considered.Required Experience5+ years of legal billing experience within a law firm environment3+ years of insurance defense e-billing experienceHands-on experience preparing and submitting LEDES invoicesDirect experience using major legal e-billing portalsTechnical SkillsKnowledge of UTBMS task, activity, and expense codesExperience with legal billing systems (e.g., PerfectLaw or similar practice management software)Strong understanding of insurance carrier billing guidelinesAbility to troubleshoot and resolve portal submission errorsAdvanced Microsoft Excel skills preferredSkills & CompetenciesStrong attention to detail and accuracyAbility to manage high-volume billing in a fast-paced law firm environmentStrong communication skills when working with attorneys and accounting staffProblem-solving ability related to billing compliance and guideline interpretationAbility to prioritize and meet monthly billing deadlinesAbility to anticipate work needs and follow through with minimum direction, follow up on own initiativeFirm and Client Confidentiality required. Preferred QualificationsExperience working in a mid-size or large insurance defense law firmExperience supporting high attorney headcount environmentsFamiliarity with billing analytics and deduction trackingCompensationCompetitive salary based on experienceBonus potential based on billing performance and departmental goalsComprehensive benefits package including health, retirement, and paid time offAdditional InformationBenefits include: Medical, Dental, Vision, Critical Illness, Accident, Group Term life, Voluntary term life, STD, LTD, 401(k)/Roth retirement plan with company match and paid time off.All your information will be kept confidential according to EEO guidelines.