Optical Technician/Receptionist

Job Summary Join our dynamic healthcare team as an Optical Technician/Receptionist, where you'll play a vital role in delivering exceptional patient care while managing front desk operations with enthusiasm and professionalism. This position combines technical optical duties with administrative responsibilities, ensuring a smooth and welcoming experience for every patient. Your expertise in ophthalmology, medical terminology, and clinic procedures will help us provide top-tier eye care services. If you’re passionate about healthcare, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity to grow your career while making a meaningful difference. Responsibilities May Include: Greet patients warmly, verify their information, and manage appointment scheduling efficiently using EMR (Electronic Medical Records) systems such as Epic. Assist patients with intake procedures, including prescreening and inputting information for the doctor Perform optical technician duties, including lens measurements, frame adjustments, and assistance with optical product selection, to ensure patient satisfaction. Maintain patient records accurately while adhering to HIPAA regulations to protect sensitive health information. Support clinical staff by preparing exam rooms using aseptic techniques and assisting with basic ophthalmic procedures. Manage front desk operations including answering phones, handling retail sales of eyewear products, and processing payments using retail math principles. Facilitate medical billing and coding processes related to optometry services to ensure accurate reimbursement. Keep the clinic organized by managing medical records, updating patient files, and ensuring compliance with all safety protocols. Promote excellent patient care through attentive service, clear communication, and a positive attitude throughout every interaction. Experience Previous experience working in a medical office environment with a focus on ophthalmology or optometry is highly preferred. Hands-on optical experience including lens fitting, frame adjustments, or retail sales of eyewear products, is desirable. Knowledge of medical terminology, anatomy (especially related to the eye), physiology, and clinical procedures enhances your ability to succeed in this role. Familiarity with EHR systems such as Epic or similar platforms is advantageous for managing electronic health records efficiently. Experience in pediatrics or working with diverse patient populations will help you excel in providing compassionate care. Strong understanding of HIPAA compliance standards ensures confidentiality and security of patient information. The ability to perform basic medical billing and coding tasks related to optometry services is a plus for supporting administrative functions. Join us in creating a welcoming environment where cutting-edge eye care meets compassionate service! Pay: $22.00 - $26.00 per hour Expected hours: 34.0 – 45.0 per week Benefits: 401(k) Employee discount Health insurance On-the-job training Paid time off Work Location: In person