Assistant Store Manager

Assistant Store ManagerThe Assistant Store Manager supports the Restaurant Manager, Shift Leaders, and Team Members in delivering exceptional guest experiences and operational excellence. This role helps drive profitability, ensures compliance with brand standards, and leads the team in the Restaurant Manager's absence.This is a full-time position (up to 40 hours per week) requiring availability on weekends.Key responsibilities include:Perform all responsibilities of restaurant team members as neededLead team meetings and communicate goals, results, and priorities to the teamOversee and execute brand training programs; schedule, train, validate, and certify staffEnsure brand standards, recipes, and systems are consistently followedCreate and maintain a guest-focused culture, reviewing guest feedback and driving improvement plansSupport the Restaurant Manager with new product rollouts, marketing, and in-store promotionsMaintain compliance with safety, food safety, and sanitation requirementsAssist with cost control, inventory, vendor orders, and labor scheduling to meet financial targetsRecruit, hire, onboard, and develop team members while coaching for performance and guest satisfactionConduct self-assessments and implement action plans for continuous improvementManage cash control processes and ensure adherence to franchisee policiesQualifications include:Previous leadership experience in retail, restaurant, or hospitalityStrong computer skills and proficiency in English (spoken and written)Strong math, financial management, and analytical skillsAbility to motivate, train, and develop a team in a fast-paced environmentPositive attitude, reliability, punctuality, and willingness to embrace and drive changeCertification requirement includes:Must complete required courses on The Center prior to promotion or within 30 days of employmentMust possess a ServeSafe Manager Certification or obtain certification within 60 days of promotionPhysical demands and working conditions include:Standing for extended periodsRepetitive motion including bending, stooping, and reachingLifting packages as neededWorking in a small space and/or wearing a headset