Dental Receptionist "1 year of Experience in Dental field"

Job Description We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, and ensuring smooth administrative workflows. This role requires excellent communication skills, proficiency with dental and medical software systems, and a strong understanding of healthcare documentation and patient confidentiality standards such as HIPAA. The Dental Receptionist will play a vital role in delivering exceptional patient service while supporting the clinical team with administrative tasks.DutiesGreet patients warmly and provide outstanding customer service at the front deskSchedule, reschedule, and confirm patient appointments using EMR systemsVerify insurance coverage and benefits, including insurance verification for various providers such as Medicare and MedicaidCollect payments and process medical billing using CPT coding, ICD-10/ICD-9 coding, and other billing proceduresManage multi-line phone systems with professional phone etiquette and handle patient inquiries efficientlyMaintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulationsAssist with intake procedures, including collecting patient information and updating electronic health records (EHR systems like Epic, Meditech, Athenahealth, eClinicalWorks)Perform clerical duties such as filing, data entry (including 10 key typing), and managing office suppliesSupport clinic operations by coordinating care plans, appointment reminders, and follow-up communicationsEnsure compliance with health information management standards and assist in documentation review for accuracyQualificationsProven experience in a medical or dental office setting; clinic or dental clinic experience is highly preferredProficiency with dental practice management software such as Open Dental, Eaglesoft or Dentrix; familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks is a plusStrong knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and medical billing proceduresExperience with insurance verification processes including Medicare and other insurance providersExcellent computer skills including Microsoft Office Suite (Word, Excel) and Goggle Workspace(Docs, Sheets), typing (10 key typing), and familiarity with office management toolsExceptional communication skills with professional phone etiquette; bilingual abilities are advantageousAbility to handle sensitive patient information in accordance with HIPAA regulationsStrong organizational skills with attention to detail in documentation review and record keepingPrior office or administrative experience in a healthcare setting is preferredThis position offers an opportunity to be an integral part of a dedicated dental team committed to providing quality patient care through efficient administrative support.Benefits:Employee discountOpportunities for advancementPaid sick timePaid time offUniform allowanceExperience:Dental receptionist: 1 year (Required)Company DescriptionState-of-the-Art General Dentistry Practice in Saline, Michigan!Company DescriptionState-of-the-Art General Dentistry Practice in Saline, Michigan!