Chronic Care Coordinator (Medical Assistant)

Chronic Care Coordinator Work Location: Brooklyn, NYWork Setting: Hybrid About NSIPA:Network Solutions IPA (NSIPA) is a leading New York–based Independent Practice Association with a diverse, multi-specialty provider network. The organization has grown to more than 600 physician members, serving over 100,000 patients across New York City, Nassau, Suffolk, and Westchester counties. We are committed to helping independent providers succeed in the transition to value-based care.​Through strategic partnerships, operational support, and robust payer relationships, NSIPA delivers the tools, resources, and expertise that allow practices to grow, perform, and succeed in today’s complex healthcare landscape without sacrificing independence. ​ We achieve this by collaborating with payers to deliver Quality Incentive Programs, Shared Savings arrangements, and Risk-Based Contracts. Contracted with over 21+ Payers for over 600+ Providers.                        NSIPA provides a comprehensive suite of services, including credentialing and network operations, provider engagement, and contracting; care coordination and member outreach; and provider-and patient centered programs. These services are designed to strengthen provider efficiency, address health related social care needs, and advance value‑based care and population health opportunities. Recognized as one of New York’s fastest‑growing IPAs, NSIPA supports improved clinical outcomes, enhanced provider performance, and cost savings for payers through its robust infrastructure and operational expertise. Position Overview: We are seeking a highly organized and detail‑oriented Chronic Care Coordinator (Medical Assistant) to support our care coordination team. This non‑clinical, remote position focuses on patient outreach, documentation management, and chart review. The ideal candidate brings experience in chronic care documentation, strong communication skills, and proficiency with electronic health record (EHR) systems. This is a fully remote role.Roles & Responsibilities:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Predictable, reliability, and punctual attendance is an essential function of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.·        Accurately upload and manage patient documentation within EHR systems·        Conduct thorough chart reviews to ensure accuracy, completeness, and compliance.·        Identify and report missing or outdated documentation to the appropriate care team members.·        Communicate professionally with patients to support continuity of care, follow-ups, and coordination needs.·        Collaborate with clinical staff to maintain current and accurate patient records.·        Ensure full compliance with HIPAA and internal confidentiality standards.·        Bilingual in English and Spanish is a bonus. Minimum Requirement and Qualifications:·        Minimum of 1 years of experience as a medical assistant.·        Prior experience with chart review, documentation, and chronic care management is mandatory.·        Proficiency with EHR/EMR systems.·        Strong attention to detail, organization, and time management skills.·        Ability to work independently and manage remote work flows effectively.·        Knowledge of CMS chronic care management billing codes (preferred)·        Personal computer and reliable high speed internet connection is required, and equipment is not provided for this role.Physical Demands:The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel; make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or utilize computer equipment; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness. EEO Statement:NSIPA is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.