Recovery Program Coordinator

Are you an individual who is passionate about recovery support services? Do you have at least two years of outpatient healthcare experience? PCHC is looking for a Recovery Program Coordinator to support 2 clinics in Bangor - Penobscot Community Health Center and Hope House Health & Living Center! In this high-visibility role, you’ll serve as point person and collaborate across the clinics in the delivery of efficient and effective recovery services. You’ll support our patients through the program’s process, ensuring they feel respected and involved in their care and recovery journey. Ready to make a positive impact? Apply today! What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg Schedule: Full-Time, Monday-Friday, 8am-5pm (NOTE: Schedule may be negotiable depending on final candidate's preferences.) Highlights of the position: Embodies PCHC’s mission, vision, and values by treating patients with kindness, respect, and dignity. Serves as a primary point of contact for matters related to the Recovery Program at the clinics. Supports patients throughout Recovery Program process and identifies and provides resources as needed. Answers phone calls and requests related to the program. Reviews program requirements with new patients in recovery and provides education on what to expect. Assists with intake paperwork and additional resources such as goal setting, recovery skills plans, and more. Works with patients to identify and eliminate barriers to maintaining attendance. Meets with patients who are out of compliance with program requirements to discuss plan and determine next steps. Reviews, maintains, and distributes reports to identify screens that are due, compliance issues, and/or areas of needed support. Contacts patients for urine drug screens and film counts as per protocol and as requested by patient’s care team. Orders patient labs and obtains initial urine drug screens as necessary. Tracks and records patient attendance for group therapy appointments. Performs patient conformation and no-show calls for counseling and group therapy appointments. Collaborates across teams to share best practices and improve patient experience as it relates to recovery. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Competitive compensation and generous benefits PCHC cares for the WHOLE person, offering a broad range of services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Lab & X-Ray, Physical Therapy and Podiatry all within one organization. Education and Experience: Required: High School Diploma or equivalent required. 2 years’ experience working in an outpatient healthcare setting required. Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire. Preferred: BS in Social Work, Human Services, Drug and Alcohol Counseling OR graduate of an accredited program for Medical Assisting preferred. Graduate of an accredited program for Medical Assistants, or CMA- Certification by the AAMA, or RMA- Certification by the AMT, or CCMA- Certification by the NHA. Or prepared to certify within 60 days of hire Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)