Shift Supervisor

We are looking for Shift Manager candidates to join our KFC team!Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to Management.CompetenciesGreat Focus:Understands and exceeds guest expectations, needs and requirementsDisplays a sense of urgency with guestsSeeks ways to improve guest satisfaction; asks questions, commits to follow-throughResolves guest concerns by following Brand recommended guest recovery processPassion for:Sets and maintains high standards for self and others, acts as a role modelConsistently meets or exceeds goals Problem Solving and Decision Making:Identifies and resolves issues and problemsUses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence:Develops and maintains relationships with team membersOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills and Qualifications:Restaurant, retail, or supervisory experienceAbility to work up to 35 hours ResponsibilitiesTeam Environment:Support a respectful team environmentCommunicate shift priorities, goals and results with team membersSupport the training of crew members as requestedProvide coaching and feedback to crew membersOperational Excellence:Create and maintain a guest first culture in the restaurantOperate with Sense of Urgency to deliver speed targetsEnsure Brand standards, recipes, and systems are executedMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelinesManage proper team deployment to deliver team service Profitability:Drive sales goals and resultsExecute restaurant standards and marketing initiativesManage cash over/short during shiftEnsure all products are prepared according to Brand standardsMinimize waste BenefitsFlexible scheduleEmployee discountPaid trainingOther