Hybrid CX Lead for Runner Brand (DTC & Wholesale)

A leading running brand in Boston is seeking a Customer Experience Manager to enhance their customer service efforts. The role involves leading a customer service team, overseeing operations, and fostering cross-functional collaboration. The ideal candidate has 5–7 years in customer service with management experience, strong communication skills, and a passion for delivering exceptional customer experiences. The expected annual salary ranges from $60,000 to $90,000. J-18808-Ljbffr