Technical Engineer

Job Description:Partner Relationship Management: Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document."Technical Support & Triage: Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance.Root-Cause Analysis (RCA): Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors.Cross-Functional Liaison: Advocate for partner needs by routing complex issues to Developer Relations Engineering (DRE) teams with documented reproduction steps.Workflow Optimization: Identify and suggest technical workarounds or optimizations specific to XR workstreams and application flows.Required qualifications:Technical Stack: Proficiency in Android Studio and the Android mobile/XR application lifecycle.Tooling: Experience with enterprise issue-trackers (e.g., Buganizer, Jira ).Soft Skills: Proven track record in partner-facing roles, specifically in managing external expectations and reporting status to executive stakeholders.Industry Experience: Previous experience in QA, Technical Support, or Developer Relations within the mobile or XR space.