Dispatch Coordinator

Better Trucks is seeking a dedicated and experienced Dispatch Coordinator for our warehouse operations in the Bethpage metropolitan area. In this full-time role, you will be responsible for scheduling drivers, dispatching shipments, and ensuring efficient last-mile operations in a fast-paced environment. Responsibilities: Morning load out. Scanning, labeling, and sorting packages. Monitoring and optimizing delivery routes. Ensuring Geofence accuracy Promptly resolving package issues. Tracking packages and their statuses (e.g., failed deliveries, age verification, missing packages). Ensuring proper driver coverage. Monitor live chat software and audit Proof of Delivery (POD) photos. Fulfilling daily pickups using a company vehicle. Qualifications: Minimum age of 21. Valid Driver's License. Ability to multitask and thrive in a high-stress, fast-paced environment. Familiarity with technology for tracking drivers and package status, including GPS and camera capturing software. Proficiency with Microsoft Office, Excel, Google Sheets, and mass texting platforms. Self-starting, proactive, and initiative-taking. Strong critical thinking and interpersonal communication skills. Excellent memorization skills. Adaptability to change and flexibility to work varied shifts. Strong accountability and empathy skills. Commitment to treating all co-workers, delivery partners, and customers with respect. Ability to lift 50-70 lbs. Reliable and punctual. Preferred Qualifications: (Bilingual in English and/or Spanish). Shift & Compensation: - Pay: $25.00 per hour. - Hours: Shift 6:30 AM – 4:00 PM. - Availability: Candidates must be flexible to work any day of the week. While our standard delivery schedule is Monday – Saturday, you must be adaptable to work any seven days of the week as needed. - Peak Season: During peak seasons or extreme volume spikes, you may be required to work on Sundays. - Benefits: Health, dental, vision, and life insurance, 401(k), and Paid Time Off (PTO). - Better Trucks is an equal opportunity employer committed to diversity and a harassment-free workplace. Job Type: Full-time Pay: From $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you able to perform the essential functions of the job with or without reasonable accommodations? Education: High school or equivalent (Required) Experience: Dispatching: 1 year (Required) Data entry: 1 year (Required) Customer service: 1 year (Required) Problem-solving: 1 year (Required) Organizational skills: 1 year (Required) Phone etiquette: 1 year (Required) Live chat: 1 year (Required) Language: English (Required) Spanish (Required) License/Certification: Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Bethpage, NY 11714 (Required) Work Location: In person