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Client Service Coordinator

SummitBel Air, MDApril 12th, 2026
We are looking for a Client Service Coordinator: Responsibilities: -Either via telephone call or in person, provides individualized point of entry, intake appointment support for scheduling, and basic client triage. -Works in a functional team with teammates to ensure quality customer service. -Interacts with customers to provide and process information in response to inquiries, complaints -Disseminate and distribute all agency faxes and via e-mail. -Monitors reception/waiting area to ensure cleanliness and client safety. -Handles all agency-wide vehicle requests and reserves vehicles according to agency policy. -Collects and complete daily cash journals submitted to billing for client co-pays. -Provide administrative support and back-up for other agency sites. Qualifications - Prior experience in related client support -Excellent telephone and verbal communication skills -Ability to manage a variety tasks and requests -Ability to travel between sites as needed -Must be able to work a flexible schedule to meet organizational demands -Proficient with Microsoft Office Suite and general computer skills -Demonstrated competence in diversity, equity, and inclusion -Familiarity with EHR (Electronic Health Record) applications Please apply with us today! Job Type: Full-time Pay: $17.00 - $21.30 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Experience: Microsoft Office: 1 year (Required) Relationship management: 1 year (Required) Ability to Relocate: Hartford, CT: Relocate before starting work (Required) Work Location: In person