Client Service Coordinator
We are looking for a Client Service Coordinator:
Responsibilities:
-Either via telephone call or in person, provides individualized point of entry, intake appointment support for scheduling, and basic client triage.
-Works in a functional team with teammates to ensure quality customer service.
-Interacts with customers to provide and process information in response to inquiries, complaints
-Disseminate and distribute all agency faxes and via e-mail.
-Monitors reception/waiting area to ensure cleanliness and client safety.
-Handles all agency-wide vehicle requests and reserves vehicles according to agency policy.
-Collects and complete daily cash journals submitted to billing for client co-pays.
-Provide administrative support and back-up for other agency sites.
Qualifications
- Prior experience in related client support
-Excellent telephone and verbal communication skills
-Ability to manage a variety tasks and requests
-Ability to travel between sites as needed
-Must be able to work a flexible schedule to meet organizational demands
-Proficient with Microsoft Office Suite and general computer skills
-Demonstrated competence in diversity, equity, and inclusion
-Familiarity with EHR (Electronic Health Record) applications
Please apply with us today!
Job Type: Full-time
Pay: $17.00 - $21.30 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Experience:
Microsoft Office: 1 year (Required)
Relationship management: 1 year (Required)
Ability to Relocate:
Hartford, CT: Relocate before starting work (Required)
Work Location: In person