Supervisor Quality Performance

This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/13563816 **Areyou ready to make a difference? Choose to work for one of the mosttrusted companies in Kansas.**You Belong At BlueWhy Join Us?** **Make a Positive Impact:** Your work will directly contribute tothe health and well-being of Kansans. **Family** **Comes First**: Total rewards package that promotes theidea of family first for all employees. Paid vacation and sick leavewith paid maternity and paternity available immediately upon hire **Professional Growth Opportunities:** Advance your career withongoing training and development programs. **Dynamic Work Environment:** Collaborate with a team of passionateand driven individuals in a work environment that promotesflexibility. **Trust and Stability:** Work for one of the most trusted companiesin Kansas with over 80 years of commitment, compassion andcommunity. **Inclusive Work Environment:** We pride ourselves on fostering aworkplace where everyone is valued and respected.**Benefits & Perks** Base compensation is only one component of your competitive TotalRewards package Incentive pay program (EPIP) Health/Vision/Dental insurance 6 weeks paid parental leave for new mothers and fathers Fertility/Adoption assistance 2 weeks paid caregiver leave 401(k) plan matching up to 5% Tuition reimbursement Health & fitness benefits, discounts and resources**Job Summary**The Supervisor of Quality Performance is responsible for leading ahigh-performing team in the end-to-end abstraction of healthcare data,including prospective, retrospective, and supplemental collection. Thisrole ensures adherence to quality and productivity standards whilemanaging timelines and deliverables for HEDIS operations and audits. TheSupervisor drives continuous improvement in abstraction workflowsthrough data validation, process optimization, and staff development.\"This position is eligible to work remotely, hybrid or onsite inaccordance with our Telecommuting Policy. Applicants must reside inKansas or Missouri or be willing to relocate as a condition ofemployment.\"**What you\'ll do** Accountable for performance monitoring, policy enforcement,termination process, disciplinary action, hiring, compliance andteam development. Maintaining accurate records of all hiring, firingand disciplinary actions. Supervise abstraction staff, assign responsibilities, and ensurequality and productivity standards are met. Manage project timelines and deliverables for HEDIS operations andaudits, ensuring alignment with regulatory deadlines. Drive improvements in abstraction workflow, accuracy, and efficiencythrough data validation, process refinement, and staff training. Oversee the year-round primary source verification (PSV) process toensure completeness and integrity of supplemental data. Collaborate with internal departments (e.g., IT, Health PlanQuality, Compliance) and external partners to coordinate datarequests, audit submissions, and chart retrieval efforts. Maintain current knowledge of HEDIS technical specifications, NCQAaudit requirements, and CMS Medicare Star metrics. Support audit readiness and respond to auditor inquiries and datavalidation requests. Monitor team performance and provide coaching, training, andprofessional development. Contribute to the development and implementation of policies,procedures, and performance metrics for the quality operations team Analyze, track, and trend abstraction**What you need**Knowledge/Skills/Abilities Proven expertise in HEDIS measures, abstraction methodologies, andNCQA audit protocols. Demonstrated success in managing quality improvement projects andabstraction operations. Strong leadership, communication, and organizational skills. Advanced working knowledge of HEDIS technical specifications andregulatory reporting.Education And Experience Bachelor\'s degree in health care administration, BusinessAdministration, Public Health, Nursing, or a related field. In lieuOf Degree Minimum 3 years of experience with HEDIS, Star measures, orregulatory quality reporting Minimum 3 years of direct HEDIS/Star abstraction or chart reviewexperience. Minimum of 3 years of healthcare or quality management experience,including 2 years of project management. Minimum of 2 years\' experience in a supervisory or lead role. Experience with Medicare Star Ratings and quality performancereporting. Certified Professional in Healthcare Quality (CPHQ) or relatedcredential preferred.**Compensation****\$73,920- \$92,400****Exempt Grade 15**