Account Executive II

A company is looking for an Account Executive II to manage customer relationships and retention strategies for Small/Medium Business clients in a remote capacity. Key Responsibilities Serve as the primary contact for customer account management, ensuring high levels of customer satisfaction and strong relationships Align products and services with customer needs, negotiate and renew service agreements to maximize profits Collaborate with the sales team to identify growth opportunities and resolve customer escalations Required Qualifications High School Diploma or GED (accredited) 1 year of relevant experience or 5 years of business-to-business account management Experience with consultative selling and negotiation skills Familiarity with sales productivity software tools like Salesforce.com Ability to work in a professional office environment and use standard office equipment