Business Operations Specialist (January 2027)

Business Operations Specialist (January 2027)Applyremote type: Hybridlocations: United States of America, South Carolina, West Uniontime type: Full timeposted on: Posted Todayjob requisition id: JR102493Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.We're looking for a Business Operations Specialist to support and optimize end-to-end business operations across a cross-functional environment. In this role, you'll act as a key connector across teams—helping drive visibility, improve processes, and ensure alignment between planning, supply chain, delivery, and operational execution. You'll turn data into insights, support decision-making, and help remove barriers that impact customer delivery and business performance. This is a highly collaborative, fast-paced role ideal for someone who enjoys solving problems, working across teams, and driving meaningful business outcomes.The anticipated start date for this position is January 2027.Duties & Responsibilities:* Support and optimize end-to-end business operations across a highly collaborative, cross-functional environment, helping ensure alignment between planning, supply chain, delivery, and operational execution.* Act as a key connector across teams by coordinating day-to-day operations, improving visibility into priorities, commitments, and performance, and reinforcing accountability across the organization.* Own and support key operating rhythms, including KPI reviews, performance reporting, and action tracking, enabling leaders and teams to make data-informed, customer-centric decisions.* Analyze operational data across areas such as demand and supply alignment, order execution and delivery performance, inventory and material readiness, and service-level metrics to identify trends, risks, and opportunities.* Translate complex data into clear, actionable insights and recommendations that improve business performance and customer outcomes.* Partner closely with teams including Supply Chain & Planning, Manufacturing and Operations, Quality & Engineering, Finance and Commercial teams, and EMS partners through Global Operations to drive coordinated execution.* Help resolve issues, remove roadblocks, and ensure teams remain aligned to deliver against customer and business objectives in an agile and effective manner.* Serve as a liaison between functions, promoting clear communication, shared understanding, and ownership of outcomes.* Identify inefficiencies and bring awareness to opportunities to streamline workflows, improve consistency, and strengthen operational execution.* Support the development and maintenance of standard work, SOPs, process documentation, dashboards, and reporting frameworks.* Participate in or lead continuous improvement initiatives that support innovative ways of working across complex operations.* Contribute to forecasting, prioritization, and planning activities, including execution of the UCDP process by validating inputs, highlighting constraints, and surfacing trade-offs.* Provide leadership with clear summaries of performance, risks, constraints, and opportunities, enabling timely and transparent decision-making.* Learn and develop a strong understanding of SOPs, playbooks, dashboards, reporting tools, and training materials to support consistent execution.* Proactively identify risks that could impact delivery, cost, or customer outcomes, escalating issues early with clear impact assessments and recommendations.* Track actions through resolution to ensure commitments are met and results are delivered predictably.Required Skills & Experience:* Bachelor's degree in related field or equivalent experience.* 3+ years of experience in business operations, supply chain, planning, or a related role within a fast-paced, technology-enabled environment.* Strong analytical skills with the ability to translate data into actionable insights that drive accountable and customer-focused outcomes.* Demonstrated experience working collaboratively across cross-functional teams and managing multiple priorities simultaneously.* Experience with business and operational tools, including: Excel for data analysis and reporting, ERP/MRP or similar enterprise systems, Dashboard and reporting tools.* Strong communication and stakeholder management skills, with the ability to convey complex information clearly and authentically.* Experience creating and maintaining structured documentation, including processes, SOPs, and reporting artifacts.* A proactive, adaptable mindset with a passion for continuous improvement and operational excellence.Preferred Skills & Experience:* Experience supporting complex, multi-functional operations such as supply chain, delivery, or product-based environments.* Familiarity with continuous improvement methodologies and operational best practices.* Experience tracking and reporting on business KPIs, including delivery performance, inventory, and service-level metrics.* Exposure to digital tools, data-driven transformation initiatives, or operational analytics.* Experience partnering with Finance on forecasting, budgeting, cost tracking, or trade-off analysis within a regulated or technology-driven industry.Travel: 0-10%Physical Demands:This is a typical office job, with no special physical requirements or unusual work environment.Benefits Info: This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! 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