Telecom Support Analyst

Job Description Hartwig Staffing has partnered with a local client looking to add a Telecom Support Analyst to their team. Join a great company culture and work with a team of talented technologists! Pay is $90K to $95K plus over time!What you need to get the job:Experience configuring, maintaining and supporting call center applicationStrong data analytics and reporting to provide to key stakeholdersAbility to create call flow scripts and diagram those in system based on different department needsAny scripting or development experience is a plusAbility to support call center systems that connects to a complex networkWhy you want the job:Great stable organization; no layoffsEstablished team and managementSolid benefits and perks!Will get paid overtime for hours worked past 40; typically no more than 45 hours a week