Admin- NEW Store, North Las Vegas

Administrative AssociateGreen Dispensary is seeking a reliable and customer-focused Administrative Associate to serve as the first point of contact for our customers. This role is responsible for checking in guests, managing phone calls and online inquiries, and ensuring a smooth and welcoming front-of-house experience.The ideal candidate is organized, personable, and comfortable working in a fast-paced, compliance-driven cannabis retail environment.Key Responsibilities:Greet and welcome all customers in a friendly and professional mannerVerify valid government-issued IDs in compliance with Nevada cannabis regulationsCheck in customers using the store's verification systemMaintain accurate customer flow and waitlist managementAnswer incoming phone calls and respond to customer inquiriesManage online chat systems and respond promptly to messagesProvide accurate information about store hours, product availability, and promotionsEscalate customer concerns to management when neededCreate a positive and welcoming first impression for all guestsEducate customers on available promotions, deals, and store offeringsSign customers up for the dispensary's loyalty program and promote participationAssist with general customer questions and direct them appropriatelySupport daily administrative tasks as neededCommunicate effectively with sales floor staff and managementAssist with maintaining compliance logs and records when applicableKeep the front desk area clean, organized, and professionalQualifications:Must be at least 21 years of agePrevious customer service, receptionist, or retail experience preferredStrong communication and interpersonal skillsAbility to multitask and stay organized in a fast-paced environmentBasic computer skills and familiarity with POS or customer management systemsProfessional appearance and demeanorRequirements:Must possess or be able to obtain a Nevada Marijuana Establishment Agent CardMust be legally authorized to work in the United StatesFlexible availability required, including evenings, weekends, and holidays