Technical Specialist III (Odyssey)-815

Job DescriptionJOB SUMMARYResponsible for performing duties in the analysis, design, development, testing, implementation and management of functional automated information systems.STARTING SALARY: $36.38 hourly/ $75,670.40 annuallyCORE COMPETENCIESCustomer Commitment Proactively seeks to understand the needs of our customers and provide the highest standards of serviceDedication to Professionalism and Integrity Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serveOrganizational Excellence Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operationsSuccess through Teamwork Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goalsJOB SPECIFIC COMPETENCIESKnowledge of the principles and techniques of computer systems including systems analysis, design, long term planning, programming, and computer equipment characteristics.Knowledge of computer programming languages.Ability to prepare short- and long-range plans using procedures such as time/flow process charts, critical path analysis and PERT process.Ability to analyze systems and to plan computer applications.Ability to collect, organize and evaluate data and to develop logical conclusions.Ability to train users in computer concepts and applications, and to provide technical assistance to computer staff.Ability to communicate effectively both orally and in writing.Ability to work effectively with others.Strong understanding of object-oriented programming.Skill for writing reusable librariesFamiliar with various design and architectural patterns.Knowledge of concurrency patterns.Proficient with Microsoft SQL ServerExperience with popular web application frameworks.Understanding of fundamental design principles for building a scalable applicationExperience creating database schemas that represent and support business processes.Ability to analyze root cause of problems and recommend resolution and preventative techniques.Ability to establish and maintain effective working relationships with technical and non-technical staff.Ability to organize work, establishes priorities, meet established deadlines, and follow up on assignments with minimal direction.Ability to communicate effectively, both orally and in writing.Maintains strong attention to detail in high-pressure situations.Maintains and troubleshoots systems software to support enterprise systems and applicationsDetermines the potential solutions and tests them for compatibility.Monitors operating efficiency of existing systems.Responsible for system troubleshooting, upgrades, and support.Gathers technical and business requirements; conducts team review sessions.Troubleshoots and resolves software issues of considerable complexity.Assesses situations and suggests improvements.Documents system problems and resolutions for future reference.Writes and maintains system documentation.REPRESENTATIVE DUTIESNote: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Analyzes program problems and modifies as required.Converts Legacy system data into new applications.Develops, writes and maintains complete program documentation to include user instructions.Discusses report requirements and data availability with users; discusses system impact with appropriate functional areas; advises users on the feasibility of converting to automated systems and assists in formulating objectives.Evaluates new technological innovations in relation to existing systems and makes recommendations to management.Maintains and modifies existing systems to support user needs.Monitors operating efficiency of existing application systems, responsible for system enhancements, new development, and supportProvides technical assistance and may instruct others in the principles and techniques of programming.Participates in the change request process by documenting, testing and certifying changes to applicationsTests programs or scripts, analyzes output, and ensures modifications are made as necessary to meet objectives.Assigns tasks to programmers and participates in programming.Manages Court System Application maintenance.Performs database monitoring and troubleshooting, as well as data backups and restores.Provides technical assistance and may instruct others in the principles and techniques of programming.Tests programs, analyzes output, and ensures modifications are made as necessary to meet objectives.Trains users in the system.Test and maintain software products to ensure strong functionality and optimization.Recommend improvements to existing software programs as necessary.Troubleshoot and debug applications.Develop queries, triggers and stored procedures.Performs other duties as needed, including those performed by subordinate fiscal, financial, and/or clerical staff.MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS A Bachelor's Degree with concentration in business, computer, or related field; and four (4) years of experience in applicable software solutions.OrAn equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.If you are substituting equivalent direct experience, it should be an appropriate combination of education, training, and direct experience that would reasonably provide the job-specific competencies mentioned above.To complete your application, please attach a copy of your academic transcripts, diploma, or certifications showing that you have attained the minimum qualifications unless you are substituting equivalent direct experience for educational requirements.The direct experience substitutions for a degree requirement must meet the following standards:Two years of direct experience for an Associate's DegreeFour years of direct experience for a Bachelor's DegreeSix years of direct experience for a Master's DegreeSeven years of direct experience for a Professional DegreeNine years of direct experience for a Doctoral DegreeEducation substitution for experience:If you are substituting education for the equivalent experience, it should be an appropriate combination of education and training that would reasonably provide the job-specific competencies mentioned above.The education substitutions for the experience requirement must meet the following standards:Associate's Degree for two years of direct experienceBachelor's Degree for four years of direct experienceMaster's Degree for six years of direct experienceProfessional Degree for seven years of direct experienceDoctoral Degree for nine years of direct experienceCERTIFICATION, LICENSE AND SPECIAL REQUIREMENTSNone.PHYSICAL DEMANDSThe work is sedentary and requires exerting up to 10 pounds of force to move objects; may also require manual dexterity, handling, hearing, kneeling, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity, and walking. WORK ENVIRONMENTWork is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. This position is fully on-site and requires regular presence in the office.JOB CLASSUnclassifiedAt-will Employees who serve at the pleasure of the Clerk and do not have appeal rights should they be demoted, suspended, or terminated.CAREER PATHTechnical Specialist IVIT ManagerChief Information OfficerTo perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.