Studio Manager: Drive Sales, Culture & Growth

Benefits:Bonus based on performanceCompetitive salaryEmployee discountsPaid time offTraining & developmentNow Hiring: Studio Manager | Orangetheory Fitness Danbury/Ridgefield CTAre you a passionate leader who thrives in fitness, sales, community, and team development? Orangetheory Fitness DMS Fitness is seeking a highly motivated, people person, results-driven Studio Manager to lead studio performance, cultivate a warm team culture, and create an exceptional member and staff experience.This role is ideal for someone who can lead with accountability, energy, and heart, while driving key business results.Position SummaryThe Studio Manager is responsible for leading all day-to-day operations of the studio, ensuring excellence in sales performance, retention, staff accountability, community engagement, and member experience.The Studio Manager will oversee studio KPIs, coach the front desk sales team, collaborate with head coach, partner with coaches, improve member retention, and help create a culture that reflects the Orangetheory brand.Primary ResponsibilitiesLeadership & Team AccountabilityLead and coach Sales Associates and front desk teamCreate a positive, high-performing, warm, supportive staff/member-first cultureHold team accountable to daily goals, follow-up, and service standardsConduct regular one-on-ones and team meetingsEnsure communication is clear, proactive, and solutions-focusedSupport coach partnership and studio collaborationSales & Membership GrowthDrive membership sales and revenue growthManage intro leads and optimize conversionOversee call/text follow-up systemsExecute monthly promotions and studio initiativesIdentify opportunities to improve net growth and retentionSupport upselling Premier memberships and membership upgradesRetention & Member ExperienceFocus on reducing freezes and cancellationsBuild relationships with members to improve loyalty and retentionTrack at-risk members and create win-back strategiesEnsure exceptional onboarding for new membersCelebrate milestones and improve in-studio community connectionOperations & Brand ExcellenceOversee daily studio operationsCollaborate with Head Coach and Community Outreach managerEnsure scheduling coverage and staffing supportMaintain OTF brand standards and front desk consistencyEnsure cleanliness, professionalism, and member-first experienceAssist with payroll coordination, reporting, and daily executionCommunity Engagement / Local GrowthCollaborate with Community Outreach manager to build business partnerships in the communitySupport local events, pop-ups, and grassroots marketingIncrease visibility in the community marketHelp position our studio as a top fitness communityKey Performance Indicators (KPI's)The Studio Manager will be measured on:Sales PerformanceMonthly membership sales goal attainmentIntro to membership conversion %Premier membership upgradesLead response & follow-up completionRetention / Net GrowthNet Active Membership GrowthFreeze reductionCancellation reductionWin-back conversionsMember retention %Studio UtilizationCollaborate with head coachClass fill ratesAverage attendancePeak class optimizationUnderperforming time slot growthTeam PerformanceSA accountabilityDaily outreach consistencyGoal completionStaff culture & engagementTeam communication effectivenessCommunity GrowthWorking with Community Outreach Manager in creating partnership opportunitiesEvent participationSocial/community engagement supportWhat We're Looking For2+ years leadership/management experienceSales-focused mindset with proven KPI accountabilityFitness, hospitality, or membership-based business experience preferredStrong people leadership and coaching abilityHighly organized and detail-orientedComfortable working in a fast-paced, goal-driven environmentPassion for health, fitness, and communityCollaborative, warm leader that supports staff and ownershipIs tuned into "white glove" experience for both staff and membersSomeone that will see themselves as the "owner" of the studioWhy Join Orangetheory DMS Fitness?At Orangetheory Fitness DMS Fitness, we're building more than workouts, we're building community, accountability, and results. We're looking for a leader who can inspire both people and performance while helping our studio continue to grow.If you thrive in leadership, sales, culture, and impact. we'd love to meet you.Apply today and help lead our Orangetheory studio to More Life.J-18808-Ljbffr