Fire Alarm Service Technician

We are seeking a skilled Fire Alarm Service Technician to join our growing service team. In this role, you will be responsible for the inspection, service, maintenance, and troubleshooting of commercial fire alarm and life safety systems. The ideal candidate has strong technical experience with fire alarm systems, low voltage wiring, and code-compliant system diagnostics and enjoys solving complex technical issues in the field. This position plays a critical role in ensuring life safety system reliability, code compliance, and customer satisfaction across commercial, healthcare, education, and government facilities. Key Responsibilities Respond to service calls, emergency repairs, and preventative maintenance for fire alarm systems Diagnose and troubleshoot fire alarm system faults including devices, control panels, and communication modules Perform system repairs, component replacement, and equipment upgrades to restore system functionality Conduct testing, inspection, and maintenance in accordance with NFPA codes and local fire regulations Program, configure, and troubleshoot fire alarm control panels and field devices Document all service work, system issues, and corrective actions through detailed service reports Communicate system status and recommendations to customers, inspectors, and internal teams Ensure compliance with safety standards, company procedures, and industry best practices Support system upgrades, retrofits, and minor installations when needed Position Requirements 2-5+ years experience troubleshooting and repairing fire alarm systems (i.e. EST3, Notifier, Silent Knight, Fire Lite, etc) High school diploma (or equivalent) Valid California Driver License (or ability to obtain one) and proof of auto insurance. Physical Demands & Work Environment Ability to Drive for 2+ hours in a work shift/day, daily Ability to drive, walk, bend, stoop, hear, and speak, daily Ability to work in indoor and outdoor environments, under all temperature variations Ascend/Descend and work at heights above 6ft and extreme heights, occasionally Move/Transport items weighing 20 pounds, occasionally Position self to work in confined spaces, occasionally Pushing/Pulling using upper extremities, daily Stand or Sit for long periods (4+ hours), daily Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, etc. At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here’s what you can expect as a member of our TRL Team: 1. Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off 2. Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few 3. Company Sponsored Events: Family-friendly events with food, games and prizes 4. Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible! 5. Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential TRL Systems, Inc. conducts pre-employment drug screening in accordance with Federal Contractor regulations and background checks in accordance with State and local regulations. In addition to having many clients (hospitals, schools, etc.) who require background checks, as a federal contractor TRL is also required to complete a background check for any employee who may work on a federal contract in any capacity. For any position that drives a Company vehicle, our insurance carrier requires criteria to be met and therefore will be a condition of employment. TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRL’s employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.