Job 3rd Shift Shuttle Driver | PT

A Look Into Working for the Front OfficeThe dynamic front office team at Greenleaf Hospitality Group, plays a crucial role in creating exceptional guest experiences. From valet to concierge, as a front office team member, you'll handle guest interactions with a professional and high end customer-centric approach, ensuring seamless service and satisfaction. You'll collaborate with various departments, enhancing your communication and problem-solving skills in a fast-paced environment. With opportunities for professional growth, competitive benefits, and a supportive team culture, this role is perfect for individuals passionate about hospitality and dedicated to excellence. Embrace the chance to work flexible hours, engage with guests, and be part of a company committed to innovation, teamwork, and community engagement.What You'll Be DoingMay include, but not limited to:Drive company shuttle and maintain vehicle cleanlinessValet guest vehicles while following safety procedures, applicable laws and ordinancesEscort guests to their destinationDeliver packages, amenities, luggage, bell carts etc. to guest roomsKeep track of shuttle log and plan departure and arrival times accordinglyProfessionally and effectively communicate with guests via email and phoneGreet guests and open doors as they enter and exit the hotelAssist guests with removing luggage from their vehiclesStrong analytical and navigation skillsCoordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstancesDeep cleaning and maintenance of shuttles, bellcars, bellstand and hotel main entrance spaceDeep cleaning of Circle Drive and exterior of hotel main entranceDocumentation of shuttle conditions and safety inspectionsKeeping inventory and ordering supplies needed for bellstandAssisting Housekeeping, SLP and other departments as neededPlan events and needs of bellstandObserve potential issues with solution and/or alert appropriate personnel for solutionBuild positive relationship with guests and find new ways to create exemplary guest experiencesImplement operating procedures and standardsMove between tasks and roles with easeBalance and have knowledge of all units of the front office team, outlets, hotel amenities, local attractions, and eventsRespond to guests' concerns and complaints with empathy while upholding policyContribute to an energetic and positive work environmentGood stewardship of organization time and resourcesPerform other duties as assigned, requested or deemed necessary by managementAmbassador for Radisson and GHG standardsWhat You Need For This PositionMust be 18+ years of ageMust be able to provide clean DMV driving record for considerationHigh integrity and motivation to work independentlyHighly observant to details and organizationSufficient manual dexterity in hands to be able to load and unload luggageAble to stand for long periods of time, up to 8 hours or moreAble to stoop and bendAbility to run, move up and down stairsAble to lift up to 75 poundsAble to handle responsibilities that require repetitive motion tasksWhat's in it for YouMedical/Dental/Vision (Full-Time option)401K with 100% match up to 3% (Full-Time option)Parental Leave Program (Full-Time Option)Shift meal provided per dayRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% Discount on GHG outletsDiscounted hotel rates at Radisson Hotel Group branded properties worldwideTop Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experienceYou will grow your skills and experience in an environment that encourages growth and development