ONLINE LEARNING SYSTEMS MANAGER

POSITION SUMMARY The Online Learning Systems Manager (OLSM) manages the operations and licenses for the IAIA Canvas Learning Management System (LMS) and other LMS-related programs, including, but not limited to, Zoom, TechSmith/Camtasia, Otter, and Adobe. The OLSM acts as the primary contact for LMS and LMS-related program vendors for contract-related questions, to ensure service maintenance, and to troubleshoot system issues. The OLSM also provides direct end-user support for LMS and LMS-related programs by offering regular end-user LMS training and collaborating with academic programs on LMS-related training as needed. SUMMARY OF RESPONSIBILITIES AND POSITION FUNCTIONS Sets up semester course lists, blueprints and sandboxes in Canvas, Manages semester-to-semester LMS instructor and student enrollments, Manages LMS-related programs, including but not limited to Zoom, TechSmith/ Camtasia, Otter and Adobe Acts as primary contact for LMS and LMS-related program vendors Provides end-user support for LMS and LMS-related programs under the purview of Online Learning Conducts regular end-user LMS trainings and collaborates with academic programs on LMS-related program training REQUIRED EXPERIENCE AND EDUCATION A minimum of an associate's degree in educational/Instructional Technology or a related field is required; equivalent professional experience in online or distance learning may also be considered. Minimum of at least two (2) years of leadership experience in Educational Technology, coordinating college-level online education, including experience delivering distance learning program objectives, collaborating effectively, collecting and compiling information, and preparing reports. Must possess and demonstrate understanding of instructional methodologies and learning principles as they relate to classroom and online learning. Requires proficiency with online learning hardware, software, and e-learning tools. Experience in working with Native Americans, Alaska Natives, and/or diverse peoples is preferred. REQUIRED COMPETENCIES: (To perform the job successfully, an individual must demonstrate the following) Excellent and proven communication, negotiation, and problem-solving skills. Expertise and knowledge of best practices for online education and instruction. Expertise in relational databases, including experience with Airtable. Proven ability to communicate clearly and effectively with all levels and with all people and groups. Proven ability to interact and work successfully with faculty, students, and staff as related to job responsibilities. The employee must adhere to appropriate professional standards of conduct and ethics, including confidentiality, integrity, and honesty; follow directives; cooperate and work respectfully with others; and participate in meetings as required Ability to adapt quickly and effectively to change in the work environment. Expertise and knowledge of relevant educational technologies related to distance learning. WORKING CONDITIONS Occasional travel for meetings, conferences, and other events using personal vehicle or company vehicle Must use team collaboration tools for inter-department communications (e.g., Slack, Notion) Management has the right to revise this job description at any time, with or without notice This job description does not list all the duties of the job The job description is not a contract for employment PI