Communication Specialist IV

Job Title: Communication Specialist IV Account ManagerLocation: Raleigh, NC 27601(Hybrid)Duration: 36 Months+Mobility: Hybrid status; working in office 3 days per weekJob Description:Hybrid Role - After onboarding, must be able to work in the office 3 days p/wk."Must" haves: 8+ years of account management / creative project management experience. Agency experience or in-house agency style preferred.Position SummaryThe Communications Consultant Account Managers are responsible for managing the development and execution of all communications projects for customer work to ensure message and brand consistency and align with corporate strategies. This includes marketing and brand campaigns, the promotion of products and services and leveraging strategies for multiple channels.Job Duties & Responsibilities" Serve as the Account Manager and key communications strategist, advisor and coordinator for Advertising, Brand and Creative Communications. Support development, implementation and evaluation of communications plans based on an understanding of the client and designed to achieve business goals. Coordinate with other stakeholders in Corporate Communications. Provide information and insights to support the ongoing planning and evaluation process." Serve as primary point of contact with key clients on their communications projects. Develop and implement project plans including schedule and budget." Develop and maintain strong relationships with key clients based on understanding their business, their goals, their customers and their issues. Maintain open lines of communication that include the right balance of in-person interaction and attendance at their meetings." Collaborate with the Creative Services (copywriters, designers) teams on all marketing, advertising and creative development to ensure consistency and on-strategy execution. Ensure that work product is high quality and developed in a timely and cost-efficient manner. Follow defined workflow process." Work with key clients and the External Digital Communications Channels team to improve the company s online marketing channels and ensure processes are followed." Available to fulfill storm/crisis secondary Account Manager role after-hours for 1-2 months of the year.Basic Qualifications" Bachelor s degree in communications, journalism, public relations, English or related field" 8+ years of account management experience" Advertising, branding and marketing communications experience" Analysis and project management experience" Demonstrated strong written and verbal communication skills" Experience in producing integrated campaigns, such as print collateral, videos, digital media, social media, radio, etc." Proficient in Microsoft Office products, such as Outlook, Word, PowerPoint, Excel and SharePoint" Experience with a work management system (e.g., Workamajig)" Ability to work closely with and resolve communications issues with key clients and stakeholders" Ability to build, develop and maintain strong client relationships" Experience in providing communications counsel and advice to clients" Comfortable working in highly matrixed environment." Demonstrated ability to strategically plan communications that are tied directly to measurable business results" Ability to work and make decisions independently and collaboratively with multiple stakeholders" Highly motivated individual who can follow through and work with minimal direct supervision" Previous energy industry experience is helpful" Knowledge or experience with Kanban principles is helpfulEducation Requirement: Bachelor s degree in communications, journalism, public relations, English or related fieldOccasional overtime as needed to support special projects or crisis response; approximately 10-15% annuallyPrescreening Questions. Please answer the following questions:1) Do you have 8+ years as an Account Manager (AM) collaborating with copywriters and designers?2) Do you have 8+ years as an AM leading creative projects for multi-channel marketing campaigns? Please include examples in resume.3) Do you have 8+ years as an AM writing creative briefs and providing strategic recommendations to internal/external clients?4) Do you have 8+ years in project management5) Please include sample of creative brief.Qualification AssessmentMust HaveEducation RequirementsBachelor's DegreeYesMobility ClassificationHybrid teammates