Office Administrator/Operations Manager

Office Administrator / Operations Manager Company: Quality Overhead Door Location: Pocatello, ID Position: Office Admin/Ops Manager Type: Full-Time At Quality Overhead Door, we pride ourselves on providing exceptional service and quality products to our customers. We're looking for a dedicated Office Assistant to join our team and help us maintain our high standards of customer satisfaction. Key Responsibilities Answer incoming phone calls and respond to customer inquiries in a friendly and professional manner. Schedule appointments for service calls and installations. Manage the front desk and maintain a welcoming lobby environment. Provide customers with accurate estimates and information about our services. Order parts and supplies as needed to ensure smooth operations. Handle payments and maintain accurate financial records. Assist with various administrative tasks to support team efficiency. Required Skills Strong customer service skills with a positive attitude. Proficient in computer skills, including MS Office and scheduling software. Excellent attention to detail and organizational skills. Ability to multitask and prioritize effectively in a fast-paced environment. Strong teamwork and communication skills. Problem-solving abilities to address customer needs promptly. Dependable and adaptable, willing to take on new challenges. Qualifications High school diploma or equivalent; additional administrative training is a plus. Previous experience in an office or customer service role is preferred. Familiarity with the garage door industry is a bonus, but not required. What We Offer Competitive salary of $16-$18 per hour depending on experience. Medical, Dental & Vision. Employee discount. A supportive team environment.